Head of Operations


  • Makati, Philippines
    Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a month ago and deadline of application is on 11 Oct
Recruiter was hiring 12 hours ago

Head of Operations


Job Description

Operations and Policies

  • Organize and coordinate company operations (organization structure, processes and policies) to ensure maximum productivity.
  • Plan and coordinate administrative procedures and establish / streamline company systems and internal processes.
  • Ensure smooth flow of information within the company to facilitate all business operations.
  • Monitor operational costs and expenses to assist in budget preparation, including but not limited to software, representation, culture, recruitment and HR expenses
  • Gather, analyze and interpret data and complete management reports; contribute operations information and recommendations to strategic plans and reviews
  • Ensure operations are up to date on policies, regulations and legal rules and guidelines

Government Compliance and Risk Management

  • Obtain/renew all relevant business licenses and permits
  • Ensure compliance with local and national government regulations in coordination with our legal counsel
  • Assess the company’s legal and operational risk exposure, develop risk mitigation and prevention plan, and implement initiatives to reduce exposure

Human Resources

  • Implement and manage various human resources activities such as compensation, health and welfare benefits, training and development, records management, succession planning, employee relations and retention, government compliance, and labor relations.
  • Assess company training needs to monitor and apply to potential training providers
  • Harness and improve employee performance management system
  • Develop and implement personal development plans for all employees
  • Generate reports weekly for HR productions and report to senior management to provide decision support through HR metrics
  • Manage human resources operations by training and coaching HR team
  • Help build a great company culture through different initiatives


  • Oversee end-to-end recruitment efforts from sourcing to onboarding
  • Generate reports weekly for recruitment reports for senior management to provide necessary support for hiring needs
  • Develop and manage off-boarding process

Asset and Office Management

  • Organize and supervise physical and/or remote office activities (such as facilities services, office maintenance, renovations, event planning etc.)
  • Monitor and maintain inventory of office equipment and supplies and the purchasing of new material with attention to budgetary constraints
  • Maintain relationships with partners / vendors / suppliers

Minimum Qualifications

  • Preferred experience and education

  • Bachelor's Degree of any program
  • At least 4-5 years of HR experience in Start-ups or SMEs
  • At least 1-2 years of managing experience
  • Preferred competencies

  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Genuine interest in / knowledge of operational effectiveness and operations management
  • Understanding of diverse business processes, office management procedures, and departmental and legal policies
  • Understanding of local government policies and regulations
  • Ability to effectively communicate with all levels of the organization
  • Reliability and discretion (you will often handle confidential matters)
  • Adaptability and ability to think fast on your feet
  • Proficiency in MS Office

Perks and Benefits

  • Work from Home Work from Home
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Medical / Health Insurance Medical / Health Insurance
  • Gym Membership Gym Membership

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Makati, Metro Manila, Philippines
Education Management
1 opening

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About Edukasyon.ph

Edukasyon.ph is the largest edtech platform in the Philippines empowering millions of Gen Z students aged 13 to 24 to make self-aware education decisions that lead to a fulfilling career and life. Students use the website to gain access to schools, scholarships, online courses, and other resources that enable them to find and take the paths best suited to their own interests, skills and priorities. Edukasyon.ph has worked with hundreds of partners - schools, corporations and foundations - to enable them to reach and engage with its student community along the journey from education to career. Edukasyon.ph is supported in part by VC firms, education companies and impact funds across Asia and Europe, including Mustard Seed, Villgro Philippines, French Partners, KSR Ventures, Gobi-Core Philippine Fund, EduLab Capital Partners, Obunsha Ventures, Alternate Ventures, Foxmont Capital Partners, Lorinet Foundation, First Asia Venture Capital and others. Edukasyon.ph and its Founder & CEO have been recognized for work in education technology and social entrepreneurship by global and regional organizations including the World Economic Forum (Young Global Leaders 2020), Asia CEO Awards (Young Leader of the Year 2019), Financial Times and International Finance Corporation (Transformational Business Award 2017) and National Youth Commission (ASEAN Youth Social Entrepreneurship Awards 2017). Edukasyon.ph was also included in the 2016 World Innovation Summit for Education (WISE) Accelerator Program. Edukasyon.ph, launched in 2015, also operates the website FindUniversity.ph and attracts more than 10 million web visits each year. For more information, visit www.edukasyon.ph.
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