Dispatch Specialist

Vantage Financial Corporation (formerly E-Business Services Inc.)

  • Taguig, Philippines
    15th Floor, Unit 1801, 18th Floor, East Tower,, Taguig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted a day ago and deadline of application is on 30 Jul
Recruiter was hiring a day ago

Job Description


The Dispatch Specialist is responsible in the proper handling of all the documents of Vantage Group of companies. This will include both incoming and outgoing documents to and from counterparties, partners, suppliers, clients, and government agencies. He ensures policies and procedures are adhered to, to avoid any risk exposure that may result to penalties and other sanctions.


  • Dispatch Messengers

Coordinates with the sales, operations and the other different units of the companies for the timely delivery/pick-up of the documents. Plans the transport route and maintains communication with the messengers throughout their workday. This is done through phone call and text. The Dispatch Specialist ensures that each trip is optimized by setting cut-off time and arranging the trips on a per area basis.

  • Route Documents

In the absence of the foot messenger, the Dispatch Specialist routes the documents to the signatories. Ensures that these are all signed and funded before handing it over to the messengers for delivery or payment.

  • Release Cheques / Documents

This includes but not limited to the following:

  • Payment to suppliers
  • Client’s redemption proceeds
  • Commission to sub-agents and distributors
  • Documents to be sent through the courier
  • Documents for counterparties

  • Answer Incoming Calls/ Walk-In Queries

Answers incoming phone calls based on the telephone policy. For walk-in queries, he assists the client/customer by re-directing the query to the right person.

  • Update Data
  1. a record of all the messengers’ daily trips and analyzes these data for further improvement. This is also used for future reference.

  • Perform Clerical Tasks
    • Keeps a systematic and orderly filing of the following documents:
      • Certification Request
      • Daily Subscription and Redemption Reports
      • List of Account Opening Forms
      • Advise Slips / Equity Transaction Listing
      • Redemption Order Form and the supporting documents
      • Vouchers from the brokers
      • Messengerial / Transmittal Slips
    • Prepares Certificate of Invesment for PEMI Clients
    • Prints cheques for the redemption of investments and for fund transfers

Minimum Qualifications

  • The Dispatch Specialist should be fast-paced, detail-oriented multitaskers with good communication and computer skills. Should also be familiar with the different areas within Metro Manila to help determine the best possible route for the motorized messenger.
  • The following skills are essential for the position:
    • Knowledgeable in Microsoft Excel and Word.
    • Communication skills
    • Troubleshooting
    • Quick response to settlement/dispatch issues
    • Customer service
    • Time Management
  • Graduate of any 4 year Bachelor's Degree

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Administration and Coordination
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Philippine Stock Exchange Tower, 28th St. cor. 5th Ave., BGC
Financial Services
3 openings

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About Vantage Financial Corporation (formerly E-Business Services Inc.)

eBusiness Services, Inc. is a financial services company with Western Union Money Transfer as its core undertaking. Aside from money transfer services, eBiz also offers ticketing services, eLoad, Bayad Center bills payment services.

eBiz is a member of Vantage Equities Inc. Group, presently operates in 150+ branches located in major cities and hubs throughout the country. The company-owned branches are complemented by a network of sub-agents that effectively enables eBiz to extend its geographic reach to over 1,400+ locations nationwide. eBiz agent partners include some of the biggest commercial banks, supermarket chains and pawnshops in the country.

We are an expanding, dynamic and highly established financial services company with international tie-ups and branches nationwide. We offer an above-average industry compensation package, continuous training and career growth opportunities to successful candidates.

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