- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- With at least 3 months of experience. ( Voice )
- Above average communication skills.
- Very Good Listening Skills
- Computer literate
- Minimum typing speed of 20 wpm
- Sales Skills is a plus
- Must be a resident or willing to work in San Fernando Pampanga
- must be a Team player
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Once in a while
- Office Address
- 3rd Floor Fortune Square Bldg. Brgy. Saguin, San Fernando, Pampanga
- Information Technology / IT
- 50 openings
About EASTWEST BPO
EastWest BPO Services is a team of experts in the fields of technology, client management and operational delivery. We have a wealth of talent representing over 100+ years of experience creating sales delivery, customer service, cost effective contact management and customized software solutions. We have a solution for your current challenges. Leveraging the team’s talents we are able to create a unique solution, tailor made for your company’s business challenges. We have offices in Atlantic City, NJ, Pasig City and San Fernando, Pamapanga. We currently have 300 employees. Eastwest BPO was founded in 2005 to provide quality, bilingual BPO Call Center services. After several years, we expanded our success into commercial avenues that include Order Entry, P/C based applications, customized call screening & call directors, Avatar call center, Call transcription Software development, Software testing, and QA. Eastwest BPO serves clients throughout the USA, and it provides services for international business as well. From inception, Eastwest BPO's commitment has always been to provide the highest quality service to our client base. By understanding fully what our customers require, we have built our reputation and our business by growing in a controlled and steady manner. Our formula of being available to our clients on a one-for-one basis has always allowed us to offer continued improvements and product enhancement and maintain the highest standards of excellence. Furthermore, we are committed to our employees. In an industry that traditionally experiences high employee and client turnover, Eastwest BPO stands alone in employee compensation and company loyalty. We offer our staff a real opportunity to earn a living, and provide comprehensive health benefits. Highly motivated employees who have a personal stake and who care about their clients and their company will always outperform their competitors. Coupled with a commitment to utilizing the best technology available, and supported with innovative applications and quality assurance, Eastwest BPO can help your company succeed. We are proud of our clients, our products, and our people. We hope to have the opportunity to demonstrate our abilities in serving your BPO needs. Let us work for you. We truly do put quality on the line.