IT/Technology Business Partner (Mid to Senior)  

Position requirements:

• Bachelor's degree (B. A. or B. S.) from a four-year college or university
• At least 3-5 years of IT and business/industry work experience with a broad range of exposure to various technical environments and business segments experience, with at least years of leadership experience and developing and executing strategic plans and/or project portfolios
• Experience in using a wide range of IT systems and of providing consultancy and support.
• Producing business requirements, business cases, and high-quality documentation (Business, Functional, Technical, Process Design, and Training Manuals).
• Experience in using Business Process improvement techniques.
• Experience in working in a mature agile environment and implementing agile ways of working.
• Detailed understanding of the impact of change, the interdependencies, and impact on the business

Requirements

• The ability to understand key business requirements and opportunities
• Business Partnering / Relationship Management
• Sound basic IT foundation and ask appropriate/challenging questions to get to the heart of the business problem.
• A strong relationship with business stakeholders that develop trust, confidence in their recommendations, and acceptance of input and challenge
• Influencing Skills
• Understanding of principles of Business Analysis and/or solutions architecture
• Facilitation, Enabling decision making
• Proven ability in the Retail sector
• Leads Technology team engagement with their respective business area
• Orchestrating deployment of Portfolio Managers, Business Systems specialists to best understand, prioritize, and demand from the business community.
• Ensures provision of timely initial responses to business problems/queries/concepts
• Be the link between the business and the technology teams at an operational level for process improvements and solution enhancements
• Demonstrate the contribution of technology and projects to the business objectives, identify change to solutions/process that contributes to the delivery of KPI's
• Leverages strong relationships with IT leadership community to ensure customer delivery progresses at pace and adheres to technology roadmap

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• Communicate decisions, priorities, and relevant project information to appropriate levels of staff regarding business unit requests and projects and initiatives.
• Proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units.
• Partner with business leaders and other key stakeholders to define opportunities and identify and prioritize projects based on predefined criteria (e.g. return on investment, productivity, compliance)

Skills and Attributes:

• Ability to effectively problem-solve in a logical and structured manner
• Strong report writing skills
• Good written and verbal communication skills
• Ability to work on own initiative, under pressure, and to deadlines
• Ability to explain technical issues clearly and simply to a non-technical audience
• Ability to manage stakeholders at all levels, internally and externally
• Team player with good interpersonal skills to influence positive outcomes
• Committed to delivering a high level of customer service
• Attention to detail, including tolerance and the ability to handle detail, analyze, understand and produce detailed information accurately
• A sense of urgency and commitment to completion of work, attention to detail, quality, and confidentiality
• Committed to continuing professional development and identifying means to update key knowledge