CSR | Life Insurance | Dayshift
- Taguig, Philippines24th Floor, Fort Legend Tower, 3rd Avenue corner 31st Street, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippines
- Full time
- Answer and resolve any questions and/or complaints that customers have regarding their policy with accuracy and efficiency.
- Provide information to potential new customers who have questions regarding the products and services.
- Ensure excellent service standards and maintain high customer satisfaction.
- 2+ years’ experience in insurance industry and customer support experience
- Familiar with Omnichannel CRM systems and practices
- Knowledge of insurance investment business an asset
- Proficient in MS Office Applications (Word, PowerPoint and Excel)
- Job level
- Entry Level / Junior, Apprentice
- Job category
- Customer Service
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila
- Business Process Outsourcing
- 1 opening
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