Eastvantage Business Solutions Inc.
Eastvantage Business Solutions Inc.

Unified Communication Lead  

Eastvantage Business Solutions Inc.

  • Taguig, Philippines
    24th Floor, Fort Legend Tower, 3rd Avenue corner 31st Street, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-07-09T16:00:00+00:00
Job closed.

Job Description

The primary purpose of this role is to lead our Collaboration Engineering environment that is responsible for recommending, implementing, and maintaining our global collaboration applications.

Manage the Business-as-Usual incidents, solving complex problems; escalating high priority issues or risks as appropriate, recognizing and capitalizing on continuous improvement opportunities for the Skype On premise, SFB Online, MS Teams, Office 365 and Zoom environment

The key accountabilities are as follows;

  • Manage Incidents and Problems related to Skype Hybrid Infrastructure, MS Teams and Office 365 environment.
  • Represent the company’s technical unified communication capabilities and manage day-to-day technical needs of users.
  • Productivity and Enhancement in Office 365 workplace.
  • Lead a team of Collaboration Engineers that will own, maintain, support, secure and improve the Hybrid Skype and Office 365 environment.

Minimum Qualifications

  • 8+ years’ experience with Unified Communications Technology
  • 2+ experience deploying and configuring Skype for Business audio, video and telephony solutions as well as integration with Exchange/Office 365 Unified Messaging
  • 2+ years of experience of Office 365 and Exchange online Administration
  • 2+ years of experience with Video Conferencing Room Solutions ideally Zoom
  • Authoritative experience of installing, upgrading, building, consuming and maintaining Active Directory and Office 365 services.
  • Experience in Leading a Team Scripting skills with PowerShell

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
https://eastvantage.com/

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About Eastvantage Business Solutions Inc.

Eastvantage provides business solutions to global companies, enabling offshore operations from its locations in the Philippines, India and Bulgaria. The management team brings a wealth of global insights and local knowledge in the areas of digital transformation, customer experience, and business support. Combining expertise with a hands-on approach to managing client relationships, Eastvantage makes outsourcing simple and seamless. Share the passion Serious but wacky. Normal but quirky. Organized yet flexible. Hard work with playtime. That’s life at Eastvantage. We promote a "Work-Life Balance" environment. It’s a place where introverts and extroverts, the left-brained and right-brained, the outgoing and the shy can all work side by side without pulling each other’s hair. That’s because we work in a highly open, flexible and collaborative zone where we can totally feel at home. We may be a team of different folks with different strokes, but we share the same passion for our work and a constant drive for excellence. And we’re lucky enough to belong to a company that empowers us and looks out for our development and well-being. Are you intelligent, creative, passionate, and crazy enough? Be a part of a cool, smart and wise team. Hurry grab the opportunity. Why join us? Working at Eastvantage is not like joining a huge organization like the navy, it's more like joining a fleet of agile ships ready to skip on to the next race, discovering new frontiers. We are not a thousand-person call center. We are not a ratlab. We are no freaky geeks (or are we?). What are we, then? Eastvantage prides itself on being an open and fair employer, always looking out for the development and well-being of its employees. We believe that our prime services require fully empowered people, world-class office amenities and the best technologies. We provide attractive salaries, insurance and benefits. We believe in continuous learning and coaching to stay ahead. We train and ensure our employees are treated fairly and with respect. Join us - we are always looking for great talents like software/system/web developers, research analysts, e-marketing gurus, and fluent communicators. Benefits We offer challenging roles in a fast-growing international team Work-life balance environment We have a no-nonsense culture and direct interaction with our clients Prime office located in Fort Bonifacio Global City, Taguig and Ortigas Center What are we good at? Work hard and play hard! We are not the typical BPO setup. We have a diverse culture and we nurture everyone like a family. To understand how we use and process your data, please visit www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy

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