Network Engineer

Eastvantage Business Solutions Inc.

  • Taguig, Philippines
    24th Floor, Fort Legend Tower, 3rd Avenue corner 31st Street, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
  • Full time
Posted 2 months ago and deadline of application is on 20 Apr
Recruiter was hiring 2 days ago

Job Description

The Network Engineer is responsible for providing services to the clients' customers in relation to implementing, managing, operating and supporting their technologically diverse IT environments. This includes;

  • Responding to Support Tickets and Service Requests in relation to internal and external customer networks, in a timely manner
  • Responding to Fault escalations from internal stakeholders
  • Assisting with design, implementation, and deployment of customer projects
  • Coordinating technical activities with key internal and client stakeholders
  • Developing technical change requests, migration and test plans
  • Supporting Project Managers in managing project scope and risks effectively
  • Reviewing as-built and handover documentation to ensure a seamless transition to BAU
  • From time to time, perform On-Call or Planned Work outside of core business hours
  • Assisting in maintaining vendor certification levels such as Cisco Gold, by acquiring new certifications

Main Activities:

  • Managing assigned ticket queues, and ensure a high level of ticket hygiene (accuracy and timeliness of ticket updates and statuses)
  • Providing ongoing support and guidance associated with implemented customer solutions
  • Escalating and liaising with vendors, service providers, and internal stakeholders to see faults through to resolution.

To understand how we use and process your data, please visit http://www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy

Minimum Qualifications

  • 5+ years minimum experience in IT, concentrating on network engineering
  • Hold current CCNP or higher-level certification(s) in Routing & Switching, Voice, Data Centre or Security.
  • Strong Cisco skills. Ideally skills in Juniper, HP, Aruba, Fortinet or Palo Alto
  • Product skills with Cisco ASA, ISR, Catalyst, Nexus and WLC
  • Demonstrable time management skills, strong communication skills and ability to self-manage.
  • Strong skills and operational experience in these key technologies:
  • Telco/ISP WAN services such as Ethernet, Fibre, DSL, VDSL and Copper.
  • LAN and WiFi
  • Firewall Security
  • Data Centre and Site racking, stacking & cabling
  • Protocols such as iBGP, eBGP, OSPF, EIGRP, DMVPN, IPSEC & Spanning Tree
  • Familiarity with Project and Change Management methodologies
  • Ability to learn new product updates and technologies
  • Ability to communicate appropriately with client technical and executive staff
  • Ability to provide accurate estimation in budget orschedule

Jobs Summary

Job level
Associate / Supervisor
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
15th Floor Fort Legend Tower, 3rd Avenue cor. 31st Street, Bonifacio Global, City, Taguig, 1634 Metro Manila
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
https://eastvantage.com/

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About Eastvantage Business Solutions Inc.

We are a Euro-Filipino Knowledge Process Outsourcing (KPO) company that provides business solutions to global companies. With close to a decade in operations, we have helped several large companies and SMEs tap into the rich and highly-skilled Philippines labor pool to address cost-efficiency and strategic growth measures. Based in the premier business district in the Philippines, we have access to the best infrastructure and talent -- the perfect elements to create and grow your team and your business. Eastvantage brings a wealth of global insight and local knowledge that makes the transition from onshore to offshore simple and seamless. To understand how we use and process your data, please visit http://www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy
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