Customer Service Representative | Local Account
Dun & Bradstreet Philippines Inc.
- Manila, PhilippinesAmity, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- ₱12,000.00 - ₱15,000.00 / monthPHP120001500012000MONTH
- Full timeFULL_TIME
Job Description
Under the direct supervision of the CVM Team Leader, the CVM Analyst will act as the Expert in providing D&B prcducts and/or services information and ensure client satisfaction. Other responsibilities are as follows:
- Coordinate with internal stakeholders (as needed).
- Accurately resolve client concerns.
- Properly document what was communicated and agreed with the client.
- Extend assistance to Business Development Team in closing and handling accounts.
- Suggest process improvements if any.
Minimum Qualifications
- College graduate, preferably in any Business-related course.
- Preferably with basic understanding on Finance.
- Proficient in Microsoft Office applications.
- Excellent customer service skills.
- Proficient in English communication, both verbal and written.
- Effective time management, active listening, and analytical thinking skills.
- Proactive in solving problems and can work with minimal supervision.
- Positive, detail oriented, and can work under pressure.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Free Lunch or Snacks
Required Skills
- Business Analysis
- Clerical Skills
- Attention to Detail
- Customer Service
- Data Management
- Data Encoding / Data Entry
- Computer Literacy / Basic Computer Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Parañaque, Metro Manila, Philippines
About Dun & Bradstreet Philippines Inc.
Growing better, together.
In a networked world, the stronger your relationships are – and the more strategic your associations – the more value you’ll be able to deliver to buyers.
That’s where we come in.
Our data and analytics bring distinct clarity to our customers’ relationship-related decisions…whether these relationships involve buyers, prospects, suppliers or partners (potential or actual). But we don’t just dump business data on your doorstep. We find truth and meaning in that data, delivering insights on your key relationships, however and wherever you want them. With Dun & Bradstreet, it’s easier to choose the most promising companies to move forward with…and the riskiest ones to leave behind.