DSM Manila LLP
DSM Manila LLP

Desktop Engineer  

DSM Manila LLP

 
  • Makati, Philippines
    7th Floor, Tower 2, The Enterprise Center, 6766 Ayala Avenue corner Paseo de Roxas, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2016-12-10T16:00:00+00:00
Job closed.

Job Description

The Desktop Engineer is responsible for evaluating, implementing, supporting applications and technologies for maintaining the Firm’s standard workstation image. As a member of the Desktop Engineering team, he/she will be responsible for providing assessments and recommendations for new and innovative procedures and technologies for image creation and support. The position is a mixture of day-to-day support activities combined with planning and development efforts that provide processes that lead to improvements and stability of our desktop and deployment systems.

Duties and Accountabilities:

  • Development of policies and procedures for streamlining installations and upgrades of the Firm’s workstations with proven and innovative technologies.
  • Managing standard image designs, configuration of desktop systems, and support of desktop systems firm wide.
  • Design automated installation or upgrade processes for end user desktops and/or laptops using Microsoft Deployment Toolkit, Flexera AdminStudio software packaging and deployment technologies.
  • Responsible for researching and developing technologies for package installation and deployment in relation to the Desktop environments, both physical and virtual.
  • Responsible for addressing technical related incidents with the Firm’s major applications systems in relation to the standard firm image and technologies.
  • Activities include standardized image creation, troubleshooting, package creation and package implementation solutions.
  • Planning efforts include application configuration, installation, and requirements gathering.
  • Assist in the administration and scheduling of daily operations of the various deployment systems to assure maximum performance and stability.
  • Maintain all daily, weekly, bi-weekly and monthly administration documentation procedures related to image creation, deployment and software packaging.
  • Provide general engineering support to assist in evaluation of new products and technologies.
  • Work with users and GTS staff to identify and troubleshoot persistent problems in our environment.

Minimum Qualifications

  • 3 + years experience in application repackaging, deployment and troubleshooting, while demonstrating strong technical skills.
  • Proficient in Visual Basic (VBScript) and PowerShell scripting technologies
  • College degree or relevant work experience.
  • Advanced technical knowledge of the Windows 7, 8 operating systems, including thorough knowledge of the registry, system policies, and group policy settings in a networked environment.
  • Experience with supporting operating and software deployments with the use of SCCM and MDT.
  • Experience with the configuration of Microsoft Office and related document management software.
  • Familiarity with managing third party standard business applications.
  • Must be able to multitask and work in a fast-paced environment.
  • Must have excellent communication, customer service, follow-up, and organizational skill sets.
  • Strong problem solving and troubleshooting skills with the ability to think outside the box.
  • Team player who is ambitious and motivated.
  • Detailed oriented person with the willingness to learn.
  • Excellent interpersonal skills and patience working with others.
  • Ability to travel or work beyond your scheduled shift, if needed.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
7th Floor, Tower 2, The Enterprise Center, 6766 Ayala Avenue corner Paseo de Roxas, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
1 opening
Website
http://www.dsmmanila.com

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About DSM Manila LLP

DSM Manila LLP is a shared services subsidiary for White & Case LLP, a leading global law firm with 39 offices in 26 countries. We provide administrative, financial, human resources, knowledge, marketing, and information technology support to the international office network of White & Case. Our employees are distinguished by their functional and technical expertise combined with considerable hands-on experience, ensuring all our clients receive superior service coverage. DSM Manila fuses customer-attentiveness with creativity and innovation, and always seeks to exceed client expectations by offering outstanding customer service, increased flexibility and timely solutions to all issues and concerns.

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