Benefits Coordinator  

DSM Manila LLP is a shared services subsidiary for White & Case LLP, one of the world’s leading law firms. Established in 2007 with an initial group of 5 employees, the company has grown to its current staff of 300 as it continues to provide the best solutions support for all White & Case offices.

The Benefits Coordinator is responsible for receiving, verifying, inputting and processing information assigned and requested by supervising manager and/or stakeholders based on agreed and communicated process guidelines. Provide customer service by receiving and responding to adhoc queries and requests on a need basis coming from local HR partners.

As a Benefits Coordinator, you will:

• Prepare and distribute W&C benefit information to new hires for US and non-US (IHIP eligible) based on the information obtained from the weekly change report.
• Responsible for notifying MetLife of all new hires/status changes in order for them to prepare and distribute information kits/cards.
• Be responsible for entering data in the HR database – new enrollees, status changes and terminations. Ensure requisite forms are submitted by follow up.
• Coordinate the processing of voluntary Supplemental life insurance applications and Evidence of Insurability forms, answer questions when applicable.
• Follow up with MetLife to ensure proper distribution of enrollment kits, ID cards for change of status events.
• Coordinate with NY payroll regarding US benefit and IHIP payroll deduction and retroactive deductions.
• Audit of payroll deductions for people on US payroll.
• Prepare IHIP termination letters based on the information obtained from the Weekly Change report.
• Prepare local billing which includes Firm premium, employee contribution and Firm subsidy information as well as LTD and Life Insurance enrollment. Distribute to all non US office administrators monthly.
• Run census report for MetLife on a monthly basis.
• Assist Benefits Accountant in the preparation of monthly Partner billing.
• Prepare check requisitions for all Benefits invoices.
• Maintain records and confidentiality procedures in accordance with HIPAA.
• Handle benefit inquiries and complaints to ensure quick, equitable and courteous resolution.

• At least 1-year general administrative experience;
• Previous experience in Benefits is preferred;
• Knowledge of MS Office products used for analysis and presentation of data, specifically MS Excel, MS PowerPoint, MS Access and MS Visio;
• Ability to communicate effectively at all levels within the firm.