ICT Operations Support Staff | Toril, Davao
DSG Sons Group, Inc.
- Davao, PhilippinesJ.P. Laurel Ave. Bajada, Davao, Davao Region, PhilippinesDavaoDavao RegionPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
To provide the day-to-day operational ICT support to the assigned branch. This includes resolution of technical problems and the maintenance of ICT infrastructure and operating systems.
Key Responsibilities
- Provide first line helpdesk support to employees and other end-users employed by DSG Sons, Inc., and other collaborative partners
- Log employee (internal customer) queries and its corresponding resolutions in the Helpdesk Tracking System.
- Diagnose software/hardware errors and provide the necessary solutions
- Analyze queries and/or concerns to identify trends and underlying issues
- Ensure that data is routinely backed up following set schedules
- Set up new computer system units, and updates computer programs, anti-virus, and other applications, as necessary
- Maintain an inventory of all computer equipment, software licenses, and etc. for the assigned branch
- Ensure adequate maintenance provision for the computer equipment
- Fix computer parts, as necessary
- Perform other tasks as directed from time to time
- Willing to start ASAP
Minimum Qualifications
- Must at least have a Bachelor’s Degree in Computer Science, Computer Engineering, or Information Technology
- Entry level; no experience necessary
- Familiarity with IT Troubleshooting (hardware, software and network)
- Familiarity with installing, updating, and configuring different software programs
- Must be detail-oriented
- Good communication and interpersonal skills
- Willing to be assigned in Toril
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- J.P. Laurel Ave. Bajada, Davao, Davao Region, Philippines
About DSG Sons Group, Inc.
The DSG Sons Group is a major retail player operating for more than 30 years in the Philippine retail industry. It is currently operating four of the largest shopping malls in Mindanao, six department stores, and six supermarkets. All establishments are named and marketed under the Gaisano brand.