Billing Administrator
Diversify Offshore Staffing Solutions
- Taguig, Philippines27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Billing Administrator is responsible for collecting past due amounts of clients. The role makes and receives calls to and/or from customers to discuss their payment abilities and provide support. Billing Administrator follows up and coordinates through phone calls to collect outstanding debts of clients. This includes other correspondence in a fast paced goal oriented collections department.
Responsibilities:
- Responsible for billing and collections
- Ensures that the company receives accurate payment in a timely manner
- Keep track of customer contact information, delinquent accounts, payment plans and late fees
- Reconcile daily transactions
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining - customer calls, account adjustments, customer reconciliations and processing credit memos
- Accountable for reducing delinquency for assigned accounts.
- Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with dealers and sales
- Establish rapport with clients
Minimum Qualifications
- Must possess at least an Associate’s Degree or Bachelor's / College Degree in Finance / Business Administration or equivalent
- At least 1 year of experience in Billing administrator account
- Proficiency in using Microsoft Office applications
- Contribute to a harmonious working environment and build good working relationships while adhering to policies and procedures
- Demonstrate commitment to upholding core values and behavioral standards
- Excellent customer service, problem-solving and analytical skills
- Ability to be flexible, adaptable and work in fast-paced environment
- Strong command of the English language, both oral and written
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, Philippines
About Diversify Offshore Staffing Solutions
Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff.
Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy.
An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers.
At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do.
Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.