IT Support Consultant | Cebu
Diversify Offshore Staffing Solutions
- Taguig, Philippines27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 years ago
2021-10-19T16:00:00+00:00Job closed.
Job Description
General Responsibilities:
- Troubleshoot PC hardware/software, server and network/Internet related issues.
- Attend to IT support requests and concerns
- POC to hardware/software vendors, 3rd Party suppliers and Internet service providers.
- PC deployment and Provision of access/login details for new hires.
- Ensure cleanliness of Server Room and organization of things in IT stock room
- Regularly manage and update the inventory of IT hardware and software assets.
- Perform workstation/server maintenance and updates
- Monitor Internet bandwidth utilization, server room temperature, servers & network devices’ uptime.
- Send shift report for daily pending/completed tasks and issues encountered
- Provide IT e-mail notifications for incident reports, maintenance schedules and IT updates.
- Any other task/duty as directed by client/management
Minimum Qualifications
Position Requirements:
- Candidate must possess a Bachelor’s Degree/Vocation Diploma in Computer Science/Information Technology or equivalent
- At least 3-5 years equivalent experience in hands-on IT Helpdesk Support (non-voice)
- Knowledge & work experience/training with PC/Laptop troubleshooting, parts, assembly/disassembly and upgrades
- Knowledge & work experience/training with Firewall, switches and routers (Cisco or equivalent)
- Knowledge & work experience/training with Windows Active Directory Server.
- Good Understanding of Network Fundamentals
- Good English communication skills oral and written
- Proficiency in Microsoft Office applications especially MS Excel
Additional Qualifications but not required:
- Hardware/Network/Server or equivalent certifications
- Knowledge in Open source Operating systems and applications
- Knowledge & work experience/training in VOIP
- Adobe Photoshop skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- AppleOne Tower, IT Park Cebu
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About Diversify Offshore Staffing Solutions
Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff.
Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy.
An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers.
At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do.
Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.