Telesales Agent | Collections
Diversify Offshore Staffing Solutions
- Taguig, Philippines27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Completing inbound/outbound calls to ensure clear communication with all clients
- Assisting the Event Manager in achieving KPI’s and targets to ensure a successful Event
- Updating the client’s databases and following through with sales.
- Completing inbound/outbound calls, emails and liaise with the clients to collect any out-standing debt.
- Responding to emails and completing data entry and general administration where required
Minimum Qualifications
Position Requirements
- Must have completed at least 2 years of Bachelor’s or Associate’s degree in any course
· At least a minimum of 1-2 years of telesales and customer service or pure telesales experience in the BPO industry
· Experience working in an Australian account is a plus
· Must have excellent oral and written communication skills
· Strong customer service skills; cool-tempered and able to take feedback from clients
· Able to motivate self and complete tasks efficiently; ensuring that all customer calls are completed daily
· Can work independently but also within a team
· Previous experience with CRM tools or MS office is preferred
· Organized, confident, and has a keen eye for details
· Compassionate toward empowering young women and interested in inspiring young model aspirant
· Helper at nature; willing to go above and beyond what is required to ensure client satisfaction
- Amenable to work in BGC in a Morning shift (9:00 AM - 6:00 PM)
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City