Workforce Analyst
Diversify Offshore Staffing Solutions
- Taguig, Philippines27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Candidate must possess at least a Bachelor’s/ college degree
- At least 2 to 3 years of work experience in the related field is required in an enterprise BPO/contact centre environment
- Proficiency in using Microsoft Office applications particularly MS Excel and is tech savvy
- High attention to detail and problem-solving skills, dependable with value for work ethics and customer service
- Excellent communication skills, both written and oral
- Ability to be flexible, adaptable and work in fast-paced environment
- Provide prompt and professional client service at all times
- Demonstrated ability to work in a team environment
- Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift (7:00 am – 4:00 pm OR 9:00 am - 6:00 pm)
Minimum Qualifications
- Candidate must possess at least a Bachelor’s/ college degree
- At least 2 to 3 years of work experience in the related field is required in an enterprise BPO/contact centre environment
- Proficiency in using Microsoft Office applications particularly MS Excel and is tech savvy
- High attention to detail and problem-solving skills, dependable with value for work ethics and customer service
- Excellent communication skills, both written and oral
- Ability to be flexible, adaptable and work in fast-paced environment
- Provide prompt and professional client service at all times
- Demonstrated ability to work in a team environment
- Amenable to work in Bonifacio Global City, Monday – Friday in an early morning shift (7:00 am – 4:00 pm OR 9:00 am - 6:00 pm)
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City
About Diversify Offshore Staffing Solutions
Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff.
Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy.
An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers.
At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do.
Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.