Client Services Administrator
Diversify Offshore Staffing Solutions
- Taguig, Philippines27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
The Client Services Administrator will assist the Client Services Supervisor and serve as one of the point of contact for HR-related queries. The role will perform general HR Administrative tasks including but not limited to: maintaining employment files and records as per company policy and legal regulations; updating personnel transactions in the HRIS system; provide verifications of employment; maintain HR paperwork, to include processing terminations, transfers, and job title changes.
GENERAL RESPONSIBILITIES:
- Provide strong business unit partnership and general administrative support to the HR partner teams and respond to inquiries from employees and management
- Administer all personnel processes related to new and existing employees including personnel file administration, ID, and general inquiries
- Ensure accurate documentation of personnel changes and additions to employee files and advises and / or forwards all changes to the HR Manager and Payroll provider
- Maintains and updates 201 employee files, documentation and records of the unit Execute and optimize employee on-boarding and off-boarding processes
- Process and analyze HR data for reporting purposes such as turnover tracking and headcount analysis Creation and updating of attendance reports
- Assists HR Manager in ensuring timely Performance Management reviews for employee appraisals and regularization
- Schedules and coordinates meetings, appointments and travel arrangements for company employees and visitors/clients
- Maintain employee information and company organization chart in HRIS system
- Assist the Client Services Supervisor in establishing a positive, supportive and collaborative environment and driving company initiatives that contribute to long-term operational excellence Any other task/duty as directed by client/management
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree in Human Resources, Behavioral Science or equivalent
- At least 2 to 3 years of working experience in a Human Resources role and background
- Excellent English communications skills (both oral and written) with the ability to communicate with all levels of authority
- Proficient in MS Office Applications (Word, Microsoft Outlook, and Microsoft Excel)
- Ability to work independently, is highly driven, and a team player
- With pleasing personality, positive working attitude, and is customer service oriented Highly organized and keen on details
- Must be willing to work in Ayala Avenue, Makati City in an early morning shift and weekend schedule
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Human Resources
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- 27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, Philippines
About Diversify Offshore Staffing Solutions
Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff.
Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy.
An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers.
At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do.
Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.