Customer Service Representative (CSR)
Distribution Solutions Phils Inc.
- Parañaque, PhilippinesParañaque, NCR, PhilippinesParañaqueNCRPhilippinesPhilippines
- Full timeFULL_TIME
Expired 4 years ago
2019-12-12T16:00:00+00:00Job closed.
Job Description
- Responsible for the prompt, efficient and accurate processing of sales orders in SAP System. Attends to customer's queries complaints and follow-ups.
- Responsible for order processing of Sales Orders and Purchase Orders.
- Provide acknowledgment receipt of Sales Orders from Sales Personnel and delivery update.
- Encodes data and orders in the system diligently and accurately for database building.
- Responsible for seeking approval of orders to Commercial Head providing necessary details promptly.
- Attends to / answers customers' various inquiries on the status of their orders, accounts, and deliveries as well as complaints.
- Responsible for monitoring reports - sales order monitoring.
- Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.
- Follow established policies and procedures especially established timelines, cut-offs and lead times.
- Performs other duties that may be assigned by immediate superior from time to time.
Minimum Qualifications
- College Graduate
- Knowledgeable in excel
- Good communication and presentation skills
- Excellent problem-solving skills
- Good Documentation Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Parañaque, NCR, Philippines
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About Distribution Solutions Phils Inc.
Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.
Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.
At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.