Digital Services Cambridge Limited, ROHQ
Digital Services Cambridge Limited, ROHQ

System Administrator  

Digital Services Cambridge Limited, ROHQ

 
  • Makati, Philippines
    New Solid Bldg. Sen. Gil Puyat, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-29T07:16:37.210944+00:00
Job closed.

Job Description

  • Promote a customer-centric, professional culture to ensure the Press can respond appropriately to business and market needs.
  • Contribute to continuous service and process improvement plans, and operate to best practices.
  • Provide day-to-day, end-to-end ownership of assigned tasks/tickets:
    • Plan, coordinate and support business process, systems and users to deliver service level requirements by applying technical, functional and ITIL knowledge
    • Ensure that issues handled fall within quality parameters.
    • Ensure that alerts coming from monitoring sources are logged, reviewed, investigated and resolved through the official ticketing tool.
    • Ensure that all assigned tickets are reviewed and prioritized accordingly, and progressed according to procedure.
    • Be responsible for processing releases according to proper procedure and priority.
    • Be responsible for protecting the production environment by ensuring rigorous request for change procedure.
    • Be aware of and execute existing Configuration Management policies.
    • Be responsible for the physical and electronic security, integrity, and safety of the data, and that security policies are regularly reviewed.
    • Participate in assigned projects by attending relevant meetings and ensure completion of assigned project tasks.
    • Escalate effectively and in a timely manner to line management for any issues that may require it.
    • Acquire expertise and in depth solution knowledge:
  • Provide specialized skills and knowledge in designated systems and services.
    • Utilize professional concepts and theoretical knowledge acquired through specialized training, education or previous experiences.
    • Understand and be aware of industry trends, provide analysis and recommend change where appropriate.
    • Be responsible for server provisioning may it be on premise or in cloud.
    • Ensure proactive monitoring of storage and backup facilities within all Press locations.
    • Ensure proper management of Global Directory Services within all Press locations.
    • Manage and maintain Virtualization Environments.
    • Train peers according to area of responsibility or expertise.
  • Generate and update documented knowledge on an ongoing basis.
  • Role require to participate in rotating shift patterns.
  • Participate in Out of Business Hours on call support for Major Incidents.
  • Overtime during evenings and weekends maybe required
  • Carry out any other duties which might reasonably be expected of you by your immediate manager or a director.

Minimum Qualifications

  • Minimum of 5 years Proven working experience and strong understanding in installing, configuring and troubleshooting Linux/Unix based environments. Experience in windows Environments an added Plus.
  • Solid scripting skills (e.g., shell scripts, Perl, Python) while power shell scripting a plus.
  • Experience with automation software (e.g., Puppet, Chef)
  • Experience and networking knowledge (OSI network layers, TCP/IP, DNS, DHCP) firewalls, & routing, Experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache)
  • Experience in the Administration of Atlassian tools such as Jira, Confluence, Fisheye, Crucible
  • Diverse range of technical and operational interests and capabilities, including Microsoft, Java/J2EE, LAMP, Backup, Virtualization (VMWARE), Monitoring Systems (Opsview), Strong understanding of Solaris Zones a plus.
  • Knowledge of the concepts and topologies regarding Storage Area Networks (NAS & SAN) architectures, protocols and operation (NetApp an asset)
  • Knowledge of Load Balancing, DB Clustering, and High Availability as it related to all tiers of architecture
  • Cloud experience, preferably in AWS and Azure.
  • Experience administering any of the following db platforms: Oracle, MS SQL Server, MongoDB is a Plus
  • Relevant certifications are a plus, including SCSA (Sun Certified Systems Administrator), Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE)
  • Strong customer centric focus with a desire to deliver a high quality service.
  • Self-motivated and highly professional with ability to lead and take ownership and responsibility
  • Ability to multi-task, work under pressure and to tight deadlines
  • A desire to learn and improve skills and knowledge
  • Fast learner, energetic and enthusiastic
  • Adaptable and flexible to business demands
  • Positive ‘can-do’ attitude.
  • Team player.
  • Experience with working in an ITIL environment
  • Strong technical understanding of hosting environments and service needs
  • Confident and capable dealing across multiple borders
  • Experience in providing services to agreed SLA’s and OLA’s
  • Experience Managing third party suppliers.
  • Excellent interpersonal and communication skills
  • Proven experience working in project delivery teams.
  • Flexible in working outside of core business hours at short-notice

Perks and Benefits

  • FlexitimeFlexitime
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid HolidaysPaid Holidays
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Retirement Benefit PlansRetirement Benefit Plans
  • Life InsuranceLife Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
New Solid Bldg. Sen. Gil Puyat, Makati, Metro Manila, Philippines
Industry
IT and Software
Vacancy
1 opening
Website
http://www.cambridge.org/philippines

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About Digital Services Cambridge Limited, ROHQ

Cambridge University Press was founded by a royal charter granted to the University of Cambridge by Henry King VIII in 1534. It is the printing and publishing house of the University of Cambridge and the oldest printer and publisher in the world, having been operating continuously since 1584. It devotes itself to the furtherance of the acquisition, advancement, conservation, and dissemination of knowledge in the areas of education, religion, learning, and research.

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