Diavox Network Inc.
Diavox Network Inc.

Customer Service Representative (CSR)  

Diavox Network Inc.

 
  • Makati, Philippines
    2241 Chino Roces Ave, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱22,000.00 / month
    PHP
    18000
    22000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 6 years ago

2017-10-24T16:00:00+00:00
Job closed.

Job Description

The primary function of the Customer Service Representative (CSR) is to communicate with our customers and provide information about our products.

Sample tasks include:

  • Outbound appointment setting through our online portal
  • Updating of database through our online portal
  • Answering customer inquiries
  • Advising customers if there are any changes/ updates with regards to our products and services
  • US based account (Pacific Standard Time) Mondays - Fridays

Minimum Qualifications

We are looking for individuals who have excellent English communication skills- speaking and writing.

  • Must have experience in the BPO industry of at least 6 months
  • Must have experience in Customer Service
  • Sales or Marketing background is a plus!
  • Must have basic knowledge of Microsoft applications

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Free Lunch or SnacksFree Lunch or Snacks
  • Performance BonusPerformance Bonus
  • Paid Sick LeavePaid Sick Leave
  • Transportation AllowancesTransportation Allowances
  • Medical / Health InsuranceMedical / Health Insurance

Required Skills

  • Customer Service
  • Communication Skills
  • Data Encoding / Data Entry

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Completed vocational course
Recruiter response to application
Always
Office Address
2241 Chino Roces Ave, Makati, Metro Manila, Philippines
Industry
Information Technology / IT
Vacancy
4 openings
Website
http://www.diavox.net

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About Diavox Network Inc.

Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.

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