Job closed.
Job Description
- Providing computer system installation/rebuild (hardware/software);
- Resolving operating system and software (office/outlook/IP phone, etc) problem;
- Resolving hardware issues, printing issues, phone issue, VPN issue and network connectivity issues;
- Providing cabling system/ printer maintenance;
- Providing IT asset / inventory management;
- Providing IT orientation to end users;
- Log all works and services into the company’s helpdesk system;
- Cooperate with technical team along with managed services provider to deliver 24 / 7 support.
- Partner with Information Security to ensure secure infrastructure and services.
- Manage overall company’s accounts generation and maintenance (emails, messenger, etc)
Minimum Qualifications
- Min. Bachelor Degree in IT related field
- At least 1-2 year working experience of IT helpdesk area or IT infrastructure maintenance area;
- Good knowledge of Windows, Microsoft, and Mac OS system.
- Good knowledge of Office365, Outlook, Gsuite etc;
- Good knowledge of network management system, IP telephony, etc;
- Experience in identifying problems and determining resolution to issues on PC and associated hardware and software;
- Experience in IT project implementation preferred as a plus
- Good communications skill;
- Fast learner and self-motivator;
- Warm, outgoing personality. Good Team-work experience;
- High integrity and trustworthy;
- English ability is preferred
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jl. Srengseng Raya No.11a, RT.2/RW.8, Srengseng, West Jakarta City, Jakarta, Indonesia
About Dekoruma
Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store.
While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand.
Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.