Client Management Executive


  • Kota Jakarta Barat, Indonesia
    Jl. Srengseng Raya No.11A, Jakarta Barat 11630, West Jakarta, DKI Jakarta, Indonesia, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta, Indonesia
    Kota Jakarta Barat
    Daerah Khusus Ibukota Jakarta
  • 4,000,000.00 - 5,500,000.00 IDR / monthIDR4,000,000.005,500,000.004,000,000.00MONTH
  • Full time
Recruiter was hiring 5 hours ago

Job Description

  • Work together with interior designers to set up meetings with potential clients to understand their residential interior needs and explain Dekoruma’s interior design service process
  • Assist and train interior designers to close the deal
  • Work together with community manager to nurture junior interior designers
  • Monitor project status and assist the interior design team in communicating with clients
  • Manage pricing, billing, and collections to clients
  • Manage relationship with clients, including handling complaints
  • Communicate customer experience and feedback to product team

Minimum Qualifications

  • Bachelor’s degree (of any major)
  • Knowledge/experience in handling interior/architect/furniture projects is an advantage
  • Capable of training others
  • Capable of gathering insights from clients and competitors
  • Honest, professional, motivated with strong work ethic and integrity
  • Detail-oriented, including administrative matters
  • Great teamwork and organizational skills
  • Good written and oral communication skills
  • Interacts effectively with all levels of management and other employees
  • Able to work in a fast-paced environment with challenging workload

Perks and Benefits

  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Retirement Benefit Plans Retirement Benefit Plans
  • Medical / Health Insurance Medical / Health Insurance
  • Medical, Prescription, Dental, or Vision Plans Medical, Prescription, Dental, or Vision Plans
  • Employee Discounts Employee Discounts
  • Transportation Allowances Transportation Allowances
  • Free Lunch or Snacks Free Lunch or Snacks
  • Performance Bonus Performance Bonus

Required Skills

  • Training Facilitation
  • Communication Skills

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Jl. Srengseng Raya No.11A, Jakarta Barat 11630, West Jakarta, DKI Jakarta, Indonesia
12 openings

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Dekoruma

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store. While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand. Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.
Job closed. See available related jobs.