Sales Advisor

Dekoruma

  • Kota Jakarta Selatan, Indonesia
    59 Jalan KH. Ahmad Dahlan Kebayoran , Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
    Kota Jakarta Selatan
    Daerah Khusus Ibukota Jakarta
    Indonesia
  • Contractual
Posted 10 days ago and deadline of application is on 29 Nov
Recruiter was hiring 19 hours ago

Sales Advisor

Dekoruma

Job Description

  • Menjawab pertanyaan/permintaan pelanggan baik melalui telepon, email, tatap muka, ataupun media social (Facebook, Instagram)
  • Menghubungi pelanggan bila terdapat masalah pada pesanannya
  • Menyelidiki, menghubungi pihak terkait, dan menyelesaikan aduan pelanggan yang masuk.
  • Memberikan informasi tentang layanan dan prosedur
  • Memastikan barang display selalu dalam keadaan bersih dan baik.
  • Lokasi kerja Kebayoran Lama, Jakarta Selatan

Minimum Qualifications

  • Lulus SMU atau sederajat
  • Mampu mengoperasikan komputer, terutama Email dan internet
  • Memiliki sopan santun yang baik dalam menjawab telepon dan percakapan lisan.
  • Memiliki kemampuan Bahasa Indonesia yang baik dalam memberikan jawaban tertulis.
  • Pantang menyerah dan siap menghadapi tekanan, terutama keluhan pelanggan.
  • Mampu bekerjasama dengan team, terbuka untuk menerima hal-hal baru, dan selalu berusaha mengembangkan diri
  • Pengalaman dalam bisnis online, media sosial, atau dunia home & living akan menjadi nilai tambah.

Required Skills

  • Persuasion and Negotiation
  • Problem Sensitivity
  • Public Speaking
  • Email Support
  • Customer Service
  • Communication Skills

Jobs Summary

Job level
Fresh Grad / Entry Level
Job category
Customer Service
Educational requirement
Graduated from high school
Recruiter response to application
Often 
Office Address
59 Jalan KH. Ahmad Dahlan Kebayoran , Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
Industry
E-Commerce
Vacancy
1 opening
Website
http://dekoruma.com

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About Dekoruma

Making dream homes happen since 2015, Dekoruma is a rapidly-growing tech startup aiming to put a stop to the inefficiencies that have long occurred in the Home & Living industry. We believe that everyone is entitled to easy access not only to quality furniture at an affordable price, but also economical home design and its nitty-gritty. Since its establishment, we have launched vertically integrated business units (and even more to come), two of them being interior design services and material supply store. While interior design services and furniture manufacturers remain abundant, there has yet to be a one-stop platform that actualises the A to Z’s of realizing your dream homes. Dekoruma intends to be the one answer to this demand. Engage in a workplace surrounded by vibrant energy and youth who does work that matters and improvements that make a difference. We seek to create a working environment that is dynamic, and above all, impactful. In Dekoruma, we work for a cause, not just applause.