Digital Account Manager

Definite

Is a verified Kalibrr employer

Vacancy
1 opening
Preferred Educational Attainment
Graduated from college
Posted
3 months ago
Application deadline
in 8 months
Recruiter responds
15% of the time
Recruiter last seen
10 hours ago
Industry
Digital Agency
Employment Type
Full time
Office Address
Jl. Senayan No. 67 Blok S, Kebayoran Baru, Jakarta Selatan 12180, Indonesia, South Jakarta, Jakarta, Indonesia
Required Skills
Creative Thinking
Relationship Management
Persuasion and Negotiation
Digital Marketing
Attention to Detail
People Management
Account Management
Minimum Qualifications:
Graduated from college
  • Minimum 2 years experience as an Account Manager or 3 years experience as a Sr. Account Executive in a Digital Agency.
  • Able to challenge to both clients and senior colleagues where necessary.
  • Experience and ability to respond quickly and directly to clients as the primary point of contact.
  • Experience managing high-level client relationships.
Job Description
  • Provide outstanding service for clients.
  • Manage the financial goals of accounts in line with the agency’s commercial and business objectives.
  • Establish and maintain excellent relationship with clients.
  • Ensure an excellent level of service is provided across all accounts.
  • Develop clear objectives for clients, ensuring client aims are fully understood and communicated in achievable plans by all members of the accounts team.
  • Ensure client satisfaction and retention across all projects for which you are responsible
  • Brief and motivate teams throughout the agency to ensure the overall quality of work before presentation to the client
  • Delivering accountability and reporting both internally and to clients across all aspects of the integrated campaign.
  • Maintain awareness of the key background factors on a project (reputation, financial and business development) and make recommendations on team resource accordingly.
  • Attract new business and retain existing business
  • Strive to ensure the delivery of strategic value, quality work and good value for money.
  • Work closely with other teams to ensure excellent communication and delivery
  • Create and manage budgets on all accounts and work closely with the Finance team to ensure each account is operating within the agreed timeframes.
Perks and Benefits
Time Off
  • Work from Home
  • Special Leave Benefits for Women
Benefits
  • Medical / Health Insurance
About Definite
We are part of Indonesia’s emerging business group with core offering of end to end digital services and products. Established in 2009 as a web agency, we have grown into a dynamic digital agency venturing into social media, digital products, mobile solution, and content marketing.


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