Digital Account Manager

Definite

Posted 7 months ago and deadline of application is on 2 Aug
Recruiter was hiring 3 hours ago

Job Description

  • Provide outstanding service for clients.
  • Manage the financial goals of accounts in line with the agency’s commercial and business objectives.
  • Establish and maintain excellent relationship with clients.
  • Ensure an excellent level of service is provided across all accounts.
  • Develop clear objectives for clients, ensuring client aims are fully understood and communicated in achievable plans by all members of the accounts team.
  • Ensure client satisfaction and retention across all projects for which you are responsible
  • Brief and motivate teams throughout the agency to ensure the overall quality of work before presentation to the client
  • Delivering accountability and reporting both internally and to clients across all aspects of the integrated campaign.
  • Maintain awareness of the key background factors on a project (reputation, financial and business development) and make recommendations on team resource accordingly.
  • Attract new business and retain existing business
  • Strive to ensure the delivery of strategic value, quality work and good value for money.
  • Work closely with other teams to ensure excellent communication and delivery
  • Create and manage budgets on all accounts and work closely with the Finance team to ensure each account is operating within the agreed timeframes.

Minimum Qualifications

  • Minimum 2 years experience as an Account Manager or 3 years experience as a Sr. Account Executive in a Digital Agency.
  • Able to challenge to both clients and senior colleagues where necessary.
  • Experience and ability to respond quickly and directly to clients as the primary point of contact.
  • Experience managing high-level client relationships.

Perks and Benefits

  • Work from Home Work from Home
  • Special Leave Benefits for Women Special Leave Benefits for Women
  • Medical / Health Insurance Medical / Health Insurance

Required Skills

  • Creative Thinking
  • Relationship Management
  • Persuasion and Negotiation
  • Digital Marketing
  • Attention to Detail
  • People Management
  • Account Management

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Sales and Marketing
Educational requirement
Graduated from college
Recruiter response to application
Once in a while 
Office Address
Jl. Senayan No. 67 Blok S, Kebayoran Baru, Jakarta Selatan 12180, Indonesia, South Jakarta, Jakarta, Indonesia
Industry
Digital Agency
Vacancy
1 opening
Website

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About Definite

We are part of Indonesia’s emerging business group with core offering of end to end digital services and products. Established in 2009 as a web agency, we have grown into a dynamic digital agency venturing into social media, digital products, mobile solution, and content marketing.
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