Customer Relations Associate
Ernest Logistics Corporation
- Navotas, Philippines3rd Floor Melandrea Virgo Drive Northbay Boulevard South, Ernest Building Virgo Drive North bay Boulevard south Navotas City, Navotas, Metro Manila, PhilippinesNavotasMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Receive Inbound Sales queries and bookings.
- Update Shipment Status Report.
- Work up problematic shipments.
- Ensure efficient and proactive handling of customers' complaints.
- Perform other duties that may be assigned from time to time.
Minimum Qualifications
- At least 1 year of experience in the related field.
- Equivalent experience in the logistics industry is preferred.
- Knowledgeable of MS Excel, Office, Powerpoint, and cloud-based applications and productivity suites such as Google Apps, Dropbox, and the like.
- With good moral character, hardworking, a team player and can work with minimal to no supervision.
- Williing to work in Navotas City.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 3rd Floor Melandrea Virgo Drive Northbay Boulevard South, Ernest Building Virgo Drive North bay Boulevard south Navotas City, Navotas, Metro Manila, Philippines
About Ernest Logistics Corporation
In April 24th 2009, a sole proprietor business was registered under the Department of Industry (DTI) to cater to corporate clients requiring commercial transport of goods or haulage / trucking solutions from Manila to any point in Luzon. It took VISION and DETERMINATION, for its founder who at that time was only 21 years old to establish his small business under the trade name, ERNEST LOGISTICS SERVICE.
Difficulties during the start-up period of the small business were evident but the young entrepreneur only showed optimism and relentless determination. His idea was to provide simple, effective, and innovative transportation solutions guided by his own personal values of excellence and to create solid partnerships and business relations. In the very same year, hard work had finally paid-off and in October of 2009, the small business launched its core business, its freight management solutions that catered to corporate clients requiring transportation to Luzon, Visayas and Mindanao.
In March 15, 2012 the sole proprietor business registered under the Securities and Exchange Commission (SEC) and was incorporated to what it is now today as Ernest Logistics Corporation.