Loan Specialist
Easycash
- Manila, PhilippinesUnited Nations Avenue, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2018-12-29T16:00:00+00:00Job closed.
Job Description
- Handle high volume inbound online inquiries ensuring overall customer experience and satisfaction.
- Help customers by answering questions through proper channels and responding to requests promptly.
- Evaluate and endorse qualified loan applications.
- Ensure loan documentation.
- Keep client’s confidence by keeping loan information confidential.
- Maintain accurate production tracking record.
- Assist in the marketing efforts to generate sales and customer growth.
- Accomplish company goals by completing related results as needed.
- Perform other tasks/responsibilities as an Online Loan Servicing Specialist.
Minimum Qualifications
- At least 2 years of work experience in loan processing, banking or servicing is required.
- Basic computer skills, including the use of word processing, spreadsheet software applications, and email.
- Strong written and verbal communication skills.
- Ability to organize, prioritize and work on multiple tasks effectively while maintaining high quality results in a fast paced environment.
- Ability to communicate effectively and project a professional image when giving and taking information in writing, or and over the phone.
- Quick to learn new programs as introduced.
- Optimistic, internally motivated, team-oriented, and sales driven.
- Willing to work in our office in Manila.
Perks and Benefits
Paid Holidays
Maternity & Paternity Leave
Medical / Health Insurance
Required Skills
- Persuasion and Negotiation
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- United Nations Avenue, Manila, Metro Manila, Philippines
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About Easycash
EASYCASH is a technology-driven financial services company that provides credit to deserving individuals and small businesses.
We are a Filipino company working on simplifying how people get access to loans. Our innovative technology and scalable infrastructure enables the company to design and customize lending and borrowing products and services, based on industry-specific data and insights, all supported by online risk-management and operational tools.
With a customer-first mindset, we create truly extraordinary experiences. We focus on turning negatives into positives, thinking outside the box to deliver solutions and going to exceptional lengths to engage with and amaze our customers, partners and team members.
We are not interested in simply succeeding; we want to set the standard and be the envy of the industry. As a growing company, we aspire to build a long-term business and expand our team of financial experts. Working in a united environment, we aim to attract the best talents to serve our clients.