Data Analytics Ventures Inc. (DAVI)
Data Analytics Ventures Inc. (DAVI)

Service Delivery Management Officer  

Data Analytics Ventures Inc. (DAVI)

 
  • Pasig, Philippines
    30F, ADB Avenue corner Poveda Street, Ortigas Center, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired a year ago

2022-12-30T16:00:00+00:00
Job closed.

Job Description

The Service Delivery Management Officer ensures Service Support and Service Delivery processes are in place to meet business needs. Ensures delivery of a high-quality service to end users. The role may perform technical tasks such as troubleshooting technical issues and may perform administrative tasks such as inventory checking.

Responsibilities:

  • Managing and monitoring all infrastructure and system installations, including configurations, testing, and maintenance
  • Implementing and maintaining backups, security, and redundancy strategies
  • Identifying potential issues and integrate possible solutions
  • Enabling faster and smarter business processes and implement analytics for meaningful
  • Communicating with stakeholders and engaging with upper management regularly with reports on project status, activities, and achievements
  • Using expert-level administration and optimization of hosts and servers to ensure high availability and appropriate resource management
  • Standardizing processes and monitoring of projects
  • Vendor Management

Minimum Qualifications

  • Graduate of Bachelor's degree in Information Technology, Computer Science, Computer Engineering, and other related courses
  • With at least 3 years of relevant experience in Service Delivery Management role
  • Has ITIL awareness on incident, problem, and change management
  • Has Service Desk and Vendor Management experience
  • Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching

  • Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Robinsons Cyberscape Gamma, Ruby and Topaz Roads, Ortigas Center, Pasig City
Industry
Information Services
Vacancy
1 opening
Website
https://www.davi.com.ph/

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About Data Analytics Ventures Inc. (DAVI)

Data Analytics Ventures, Inc. (DAVI) offers products and services that perform deep-dive data analysis on brands, consumer behavior, and market demands. DAVI uses rich data foundations to navigate and unlock patterns that will enhance business processes and, thus, ensure friction-free experiences for customers. DAVI’s platform can identify the right price, promotional campaigns, and product assortment. At DAVI, data is the key to identifying customer patterns and insights. More than just crunching numbers amidst evolving market landscapes, the company aims for meaningful engagement and sustainable growth that will accelerate discovery and action for businesses. DAVI helps businesses get a deeper understanding of their brand and category performance. The company's insights help them determine growth drivers and opportunities, improve decisions and calibrate business objectives and actions. DAVI is a foresight-driven company with a diverse mix of industry leaders and up-and-comers who are well-versed in strategic leadership, data innovation, e-commerce, business development, technology, and growth marketing in its operations. The people at DAVI aim for precision in everything they do. DAVI advocates a culture of excellence and knowledge-sharing among its people. Each one is expected to be the very best at what they do and serve as mentors to their colleagues. DAVI gives its people the chance to be part of the wave of the future, as the data industry continues to evolve rapidly. They are empowered to chart the trajectory of their career and have access to programs that help them continuously upskill. As such, the company seeks people who are passionate about uncovering the value and opportunities behind data.

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