Curo Teknika, Inc.
Curo Teknika, Inc.

Voice Engineer  

Curo Teknika, Inc.

  • Pasig, Philippines
    25th Floor Robinsons Cyberscape Alpha, Garnet and Sapphire Roads, Ortigas Center, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 8 years ago

2016-02-28T16:00:00+00:00
Job closed.

Job Description

Voice Engineer

Key Responsibilities:

  • Maintain current VOIP Telecommunication System that are on premise and cloud base solutions for internal and external clients of Curo Teknika.
  • Handle SIP Account creation, Call Routing on inbound and outbound routes, IVR, Campaign Creation, Extension Database and other related configurations.
  • Be updated on VOIP Platforms that could benefit the company’s operation.
  • Provide Project Management for Design, Implementation, Monitoring and Upgrade of VOIP Platforms for internal and external clients.
  • Provide recommendation, analysis and improvement on VOIP solution that will adhere to VOIP Operation best practices.
  • Provide needed purchase requests of VOIP licenses and VOIP devices for companies operation.
  • Troubleshooting on VOIP Platforms being used by the company; onsite diagnosis, assessment and preventive maintenance.
  • Provide report and assessment on VOIP Platforms.
  • Keep track on license needed on VOIP Platforms being used by the company.
  • Coordinate with other teams for changes in implementation and design on VOIP Platforms.

Minimum Qualifications

Qualifications:

  • Must have completed a Bachelor’s Degree on Electronics and Communication Engineer or other related course.
  • At least 4 years experience in handling VOIP Systems
  • Strong troubleshooting/problem solving skills
  • Experience on implementing asterisk based solutions like Elastix, Vicidial and FreePBX.
  • Experienced on Vicidial Multi-Server Setup for 100 or more agents.
  • Familiarity with Voice protocols and codecs
  • Experience in managing SIP Trunks and E1 connections
  • Must be amenable to work on shifting schedule

Perks and Benefits

  • FlexitimeFlexitime

Required Skills

  • Network Administration

Preferred Courses

  • Engineering
  • Computer Science [Network Engineering]
  • Information Technology

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
25th Floor Robinsons Cyberscape Alpha, Garnet and Sapphire Roads, Ortigas Center, Pasig, Metro Manila, Philippines
Industry
Business Process Outsourcing
Vacancy
2 openings
Website
http://www.curoteknika.com

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About Curo Teknika, Inc.

Curo Teknika is a newly incorporated organization specializing on taking care of daily business challenges through Managed l.T. Support Operations Services. Our name comes from the Latin words “Curo” which means to care for or look after and “Teknika” which denotes techniques. The concept of Curo Teknika lies in our drive to help business organizations operate in the simplest and easiest way possible based on your organizational standards for efficiency. How We Complement Your Business Curo Teknika's “business life simplified” insight help organizations focus on delivering consistent and efficient customer experiences while we enable a continuous and simplified operations environment. Our service delivery framework is based on the latest version of the Information Technology Infrastructure Library to ensure that our people, process, and expertise are aligned with the needs of your business. This means that we will collaborate with you to further the progress of faster and simpler operations enabling your business to thrive in a global, customer- driven economy in real time. What we can do for Your Business • Help Desk Support Services • Desktop Support Services • Enterprise Desktop Management • Professional IT. Services o Asset Tagging and Inventory o Active Directory Implementation o Exchange Server Implementation o I.T. Process Mapping o l.T. Process Documentation

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