Branch Assistant Supervisor  

MAIN ROLE:

Lead, direct and control all aspects of front desk operations with an emphasis on member service, contribute sales forecast and overall gym administration.

DUTIES and RESPONSIBILITIES:

As Sales Personnel Role

• Help in achieving membership targets set by Box Managers/Consultants
• Share and promote marketing events/activities of Crossfit through the use of social media flatform (Facebook, Twitter, Instagram)
• Attain sales target set by manager
• Make outbound calls for those who failed to sign up for membership
• Create and submit sales report monthly to the Box Manager
• Submit Daily Sales Report and Daily Sales Activity Report

As Front Desk Receptionist role

• Greet guests and answer phone inquiries
• Ensure Information Sheet is properly filled out by clients/new members
• Interact with members and ensure they are welcome to the gym. He/She should be familiarize all their names.
• Receive and process payment of members
• Accurate encoding of members with the use membership management software (Zen Planner) and able to generate reports consistently.

As Administrative role

• Consistently update community boards for members and posting of relevant events of members (birthdays, holiday announcements, etc) to social media accounts
• Manage and monitor the activities of maintenance staff/cleaner
• Ensure the cleanliness and orderliness of gym
• On time replenishment of cash fund
• Coordinate any concerns to the Branch Manager and Head office (Head Honcho Inc.)
• Submit daily sales reports & deposit monitoring
• Adhere to and contribute to efficient operations, as well as all company policies based on the guidelines set by management
• Able to use the HR Online Timekeeping System (Zenhours) for payroll purposes

WILLING TO BE ASSIGNED ON THE FOLLOWING AREAS:

• Commonwealth
• Sanjuan
• Kapitolyo

• Graduate of any 4 year course
• With background in Sales and Marketing
• Experience working in a fitness center (gold’s gym, fitness first, 360, etc) is a major plus

ESSENTIAL SKILLS

• Good Customer Service
• Computer Literate
• Organisational and planning skills
• Good communication and interpersonal skills