Restaurant Manager
Creative Hotel Concepts, Inc.
- Pasig, PhilippinesPasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Manage the dining staff and operations in order to achieve the company mission of delivering a delightful and memorable dining experience according to established 1771 Group of restaurants’ Standards and develop their full potential.
- Overall responsible for the administration and operations of the restaurant.
- Ensure high quality of food and beverage, service and customer delight
Hospitality
- Authorizes the giving of complimentary desserts for birthdays/special occasions/complaints
- Handles escalated guest complaints and does everything in his/her power to please the guest and makes the guests feel welcome and special
- Knows loyal, regular & VIP guests, stockholders, and persons with signing privileges
- Goes the extra mile in pleasing the guest
- Conducts the second check back when on shift duty
- Takes the time to engage with the guests
Customer Perspective
Product Quality
- Sees to it that the food & beverage served are of the highest quality and according to the established standards of 1771 Group of Restaurants
Service
- Sees to it that the execution of the standards of service is well done and appropriate to the situation and the occasion
- Sees to it that the dining staff follow the Chef de Rang – Commis de Rang system in executing the sequence of service
Financial Perspective
Manages Sales & Revenue
- Achieve the monthly EBITDA targets
Manages Food & Beverage Cost
- Studies trend of production of mise-en-place, wastage and spillage in the bar and makes recommendations for cost-effectiveness
Minimum Qualifications
- Candidate must possess at least a Bachelor's/College Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent
- At least 5 year(s) of working experience in the related field is required for this position
- Preferably Assistant Manager / Managers specializing in Food/Beverage/Restaurant Service or equivalent
- Has business acumen and drive
- Team leader/builder
- Creative and open-minded
- Above average proficiency in written and verbal English
- Has worked abroad or traveled internationally
- Strong analytical and planning skills
- Good communication and presentation skills
- Excellent problem-solving skills
- 5 Full-Time position(s) available
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Pasig, Metro Manila, Philippines
About Creative Hotel Concepts, Inc.
Creative Hotel Concepts, Inc. is an emerging real estate developer with expertise in property management and hospitality services. CHCI, a builder of friendly world-class, green communities, is into ownership and operations of hotels, resorts, condominiums, townhouse, restaurants, shopping arcades and related facilities and businesses. CHCI’s pioneer development is the Pontefino Hotel and Residences, a master-planned 10-hectare hotel-leisure-residential-commercial development in the heart of Batangas City. The anchor of the property is the 66-room Pontefino Hotel, rated as deluxe (4-star) by the Department of Tourism and is one of the foremost lodging and event destinations south of Manila.
Driven by the success of its initial venture in Batangas, CHCI is expanding its portfolio and is soon to launch new developments within other high-growth provinces in the country.