IT Trainer
Crawford and Company Broadspire Phils., Inc.
- Taguig, PhilippinesFort Bonifacio, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-08-13T04:00:00+00:00Job closed.
Job Description
- Designs technical training materials and courseware for programs needed by all departments within the company and according to organizational and regulatory requirements.
- Produces training schedules and classroom agendas.
- Determines course contents according to objectives.
- Conducts research and collects reference materials to provide up-to-date training materials to be utilized by the Training & Development department.
- Provides classroom training and follow-up support to IT team members on material presented during training.
- Collects follow-up exercises, evaluations and questionnaires to improve and update course design.
- Keeps and reports data on completed courses, absences, issues, etc.
- Assists team members on projects and helps them to recognize software program features in a productive, time efficient way.
- Designs, updates and conducts organizational training, including but not limited to; Time Management, Telephone Courtesy & Customer Service, Effective Speaking Skills, Business Writing and Proposal Writing.
- Performs other related duties as required or requested.
- Upholds the Crawford Code of Conduct
Minimum Qualifications
- Two or more years of technical, service desk training preferred
- Knowledge of modern training techniques and tools in technical subjects,
- Experience in designing technical course content with high level of creativity and versatility in developing course curriculum,
- Ability to address training needs with complete courses,
- Working knowledge in MS Office (especially Powerpoint),
- Outstanding communication skills and comfortable speaking to crowds,
- Excellent organizational and time-management abilities,
- Must be able to effectively interact with all levels of staff and able to tolerate ambiguity in a changing environment.
- Must be familiar with evolving technology.
- Certification such as CTT+ (Certified Technical Trainer) is a strong asset
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Retirement Benefit Plans
Life Insurance
Performance Bonus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Fort Bonifacio, Taguig, Metro Manila, Philippines
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About Crawford and Company Broadspire Phils., Inc.
Based in Atlanta, Georgia, Crawford & Company (www.crawco.com) is one of the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.