USRN Trainer
Crawford and Company Broadspire Phils., Inc.
- Taguig, PhilippinesOld Lawton Ave, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Design and facilitate training materials and course ware for programs needed by all departments within the company (i.e. effective communication skills).
- Conduct research and collect reference materials to provide up-to-date training materials to be utilized by the Training & Development department.
- Provide classroom training and follow-up support to team members on material presented in classes.
- Assist in training new employees and possible classroom training courses, which includes obtaining all of the necessary equipment and materials.
- Collect follow-up exercises, evaluations, and questionnaires to improve and update course design.
- Develop and maintain the Train-the-Trainer program to ensure consistent, quality training programs throughout the company.
- Assist team members on projects and helps them to recognize software program features in a productive, time efficient way.
- Assist in updating training materials and trainee tools on a continuous basis.
- Design, update, and conduct organizational training, including but not limited to:
- Time management.
- Telephone courtesy and customer service.
- Effective speaking skills.
- Business writing and proposal writing.
- Secure certification to conduct specialized training.
- Perform other related duties as required or requested.
Minimum Qualifications
- Minimum of 1 year in training.
- Candidates who, as part of their job, have some training and process improvement functions and responsibilities.
- Background in call center and utilization management experience is desirable.
- Licensed USRN.
- Excellent oral and written skills are essential.
- Demonstrates a high commitment to task as well as a high level of creativity and versatility in developing course curriculum.
- Able to effectively interact with all levels of staff and able to tolerate ambiguity in a changing environment.
- Flexible with regard to scheduled hours; able to adjust schedule to meet department needs.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Special Leave Benefits for Women
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Performance Bonus
Preferred Courses
- Nursing
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Education and Training
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Fort Bonifacio, Taguig, Metro Manila, Philippines
About Crawford and Company Broadspire Phils., Inc.
Based in Atlanta, Georgia, Crawford & Company (www.crawco.com) is one of the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.