Crawford and Company Broadspire Phils., Inc.
Crawford and Company Broadspire Phils., Inc.

Application Support Specialist  

Crawford and Company Broadspire Phils., Inc.

  • Taguig, Philippines
    Fort Bonifacio, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-05-30T16:00:00+00:00
Job closed.

Job Description

An Application Support Specialist to provide second line software support to our internal users on a variety of bespoke in-house software applications. These are written using a combination of Microsoft and Java based technologies.

Responsibilities:

  • Undertake email and telephone-based support of all bespoke in-house applications. The role would not require direct support of standard off the shelf applications like Word or Excel.
  • If necessary document software faults and track to resolution, liaising with the testers and developers where necessary.
  • Expand and update the library of user documentation for all applications.
  • Liaise with the (first-line) help desk to help them understand the major applications and coordinate a seamless customer support offering, particularly around software releases.
  • User Account Management (following documented procedures).

Minimum Qualifications

  • Experienced with remote desktop control tools for diagnosing problems such as Netop, Netmeeting, etc.
  • Knowledge of XML data files and their manipulation.
  • Ability to write simple SQL database queries.
    • Lotus Notes
    • JIRA
    • Samanage

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Single Parent LeaveSingle Parent Leave
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Retirement Benefit PlansRetirement Benefit Plans
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Performance BonusPerformance Bonus

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
Fort Bonifacio, Taguig, Metro Manila, Philippines
Industry
Insurance
Vacancy
1 opening
Website
https://www.crawco.com/

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Crawford and Company Broadspire Phils., Inc.

Based in Atlanta, Georgia, Crawford & Company (www.crawco.com) is one of the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

People also applied to

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: