Crawford and Company Broadspire Phils., Inc.
Crawford and Company Broadspire Phils., Inc.

Test Analyst  

Crawford and Company Broadspire Phils., Inc.

  • Taguig, Philippines
    Fort Bonifacio, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-03-23T16:00:00+00:00
Job closed.

Job Description

Summary

Under general direction of the Head of TPA and Affinity Systems the Test Analyst is an integral role that will be working with in house applications and communicating to a wide range of users. He/she will be responsible for planning, coordinating,and executing test cases while maintaining regular updates on their progress to make sure that projects complete in the expected time frames.

Other key tasks and responsibilities:

  • Perform detailed manual testing of bespoke in-house applications using industry standard techniques.
  • Assist in execution and maintenance of automated tests.
  • Document software faults and liaise with Developers until the software is ready for release.
  • Where required, arrange User Acceptance Testing.
  • Enhance and update the library of test scripts and user documentation for all applications.
  • Ensure that systems meet the agreed acceptance criteria.
  • Liaise with the Crawford (first-line) Service Desk to help them understand the application and coordinate a seamless customer support offering, particularly around software releases.
  • Undertake email and telephone-based third-line support of bespoke in-house applications when required.
    • The role does not require direct support of standard off the shelf applications like Word or Excel.
  • Regularly report key user software issues to the UK TPA Systems team to assist in improving all products.

Minimum Qualifications

  • Preferably with a BSc degree.
  • At least 3 years proven recent experience as an IT Tester.
  • Proven ability to understand and support in-house systems and adapt to rapidly changing software.
  • Experience of, with, or in the following:
    • Testing products developed with BPM tools such as Appian.
    • Executing and maintaining automated tests.
    • Using remote desktop control tools for diagnosing problems.
    • Testing in both an agile and traditional V-model development environments.
  • Knowledge of insurance/loss adjusting or general customer claims handling.
  • Proven attention to detail.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to interact in a business professional manner with people at all levels.
  • Ability to write simple SQL database queries.
  • Logical thought process for troubleshooting support issues.
  • Methodical and analytical approach to testing.
  • An in-depth knowledge of manual software testing methods.
  • Basic SQL knowledge.
  • Genuine and flexible team player.
  • Natural curiosity regarding how applications work.
  • Punctual, reliable, and self-motivated.
  • Special Requirements / Certifications:
    • ISTQB
    • ISEB Foundation level certified or above

Jobs Summary

Job Level
Associate / Supervisor
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Fort Bonifacio, Taguig, Metro Manila, Philippines
Industry
Insurance
Vacancy
1 opening
Website
https://www.crawco.com/

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About Crawford and Company Broadspire Phils., Inc.

Based in Atlanta, Georgia, Crawford & Company (www.crawco.com) is one of the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers’ compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.

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