Container Bridge Philippines Inc.
Container Bridge Philippines Inc.

Customer Service Supervisor  

Container Bridge Philippines Inc.

  • Manila, Philippines
    Times Plaza Building, Manila, Metro Manila, Philippines
    Manila
    Metro Manila
    Philippines
    Philippines
  • ₱18,000.00 - ₱20,000.00 / month
    PHP
    18000
    20000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2017-02-05T16:00:00+00:00
Job closed.

Job Description

  • Ensures all client requests are met in a timely manner & proper coordination with interfacing department.
  • Analyzes industry trends and proactively sourced out prices from competitors, vendors and agent for benchmarking the Company's standard selling rates for agents, trucking, shipping and air rates.
  • Promotes benchmarked customer service skills to assure stakeholders satisfaction, and sustain high quantity of stakeholders.
  • Attends to general inquiries from foreign counterparts, phoned-in clients, and personal inquiries (e.g. freight indication, vessel arrival, registry number and the docking harbor of the vessel/ warehouse location) and coordinates the same with relevant sales and operations personnel.
  • Perform other job-related activities and duties as may be requested and assigned by the Sales Manager and Projects Director.

Minimum Qualifications

  • Graduate of Marketing, Behavioral Science, Customs Administration, Export Management.
  • Minimum of two (2) years working experience in the same capacity
  • Knowledgeable in Import/Export process, exposed in Logistic chain solution, Inco-terms
  • Has command responsibility, excellent leadership skills.
  • Experience in booking, processing booking shipment sending billing, job cost preparation. Knowledge of negotiating, complaint handling and change management.
  • Knowledge of incoterms, billing requirements, and import/export process and regulations.
  • Ability to interpret and advice on the application of custom requirements.

Perks and Benefits

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Medical / Health InsuranceMedical / Health Insurance

Preferred Courses

  • Customs Administration
  • Business Administration [Export Management]
  • Behavioral Sciences [Organizational & Social Systems Development] and BS Marketing Management

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Times Plaza Building, Manila, Metro Manila, Philippines
Industry
Logistics / Procurement
Vacancy
1 opening
Website
http://www.cbpi.com.ph

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About Container Bridge Philippines Inc.


The Corporation

In 2000, shipping professionals saw the need to address client preference of dealing with just one company who can give complete and efficient logistics solutions. They pooled resources together, invited industry experts in logistics operations, sales and marketing to form the core team of what is now known to be CBPi – Container Bridge Philippines, Inc.
With the demands of the industry clients, CBPi constantly adopts the best practices in logistics services in its goal to be world-class logistics providers. Over the years, it has expanded its network of branches and terminals around the Philippines. It has now earned its status in the industry as one of the more progressive integrated logistics solutions providers, spanning the international and domestic supply chain.
CBPi boasts of a wide-range of logistics services in the areas of International and Domestic Forwarding, Customs Brokerage, Project Logistics, Container Leasing and Warehousing.
With a comprehensive portfolio of services, CBPi provides advanced client-specific solutions in key sectors including Manufacturing, Transportation, Communications, Energy, Infrastructure, and Mining.
Mission
CBPi puts a high premium on consistency, efficiency, reliability and safety.

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