Job closed.
Job Description
Job Requirements
- Lead the ideation, creation and launch of KPIs used to drive operational excellence
- Define, retrieve, and analyze large datasets using SQL, Excel, and other technologies to drive and define operational solutions and approaches
- Quickly comprehend the business function's process, systems and underlying data
- Translate complex data into information that can be easily consumed by leadership to support business decisions
- Serve as the primary owner of operational data, ensuring its validity, integrity and accuracy
- Support capacity planning and headcount requirements through analytical modeling
- Support the Pasig City Site Leader and cross-functional teams with ad hoc day-to-day queries, specific data requests and general data analysis
- Support project efforts with data requirements to help ensure successful product launches
- Work and communicate effectively with Remitly's internal teams such as Marketing, Compliance, Fraud Product, Finance, Data Analytics, Engineering and Operations – as well as external teams such as a BPO
Minimum Qualifications
Qualifications
- Bachelor’s degree in a technical, business, or analytical field (Mathematics, Computer Science, Statistics, Engineering or related field)
- At least 5 years of experience working in a fast paced technology environment
- Proven data mining and analytical skills using various tools such as SQL, Redshift, Crystal Reports, Business Objects, etc
- Demonstrated success in using data and metrics to validate assumptions, recommendations and drive lasting positive operational changes and improvements
- Excellent verbal and written communication skills (English)
Preferred Qualifications
- Advanced degree (technical or MBA) or equivalent work experience
- Lean Six Sigma Green or Black Belt Certification
- Experience leading or supporting structured process improvement efforts
- Knowledge of the financial services or payments industry
- Experience with workflow and capacity analysis and planning
- Exceptional organizational skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Ortigas, Pasig, Pasig, Metro Manila, Philippines
- Industry
- Management and Consultancy
- Vacancy
- 5 openings