Travel Manager | Mandaluyong City
Conexus Staffing and Consultancy Solutions, Inc.
- Makati, PhilippinesUnit 2B Cypress Gardens, Legazpi Village, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-09-13T16:00:00+00:00Job closed.
Job Description
- Travel Booking
- Provide first-class customer service to our staff and external guests as required.
- Transact all travel requirements in a timely, accurate, friendly and helpful manner.
- Sound knowledge of the travel industry and keep updated in product knowledge.
- Proactive service and Jira ticket administration.
- Event logging of all customer feedback, positive, and negative.
- Take ownership of any complaints with agreed time frame.
- Travel Coordination
- Ensure that client-related travel is booked per the travel policy and any billable processed accordingly.
- Ensure that each staff member adheres to travel policy standards, and create an environment, which encourages and supports staff knowledge.
- Escalate travel policy issues, policy breaches, and other concerns to the Global Travel Manager.
- Conduct regular training sessions and updates for all staff who travel.
- Visa Compliance
- Ensure that the correct visa is in place for travelers going to other countries.
- Facilitate processing visa applications on behalf of travelers.
- Educate travelers about visa requirements and process.
Minimum Qualifications
- 6 years as a Corporate Travel Agent, with 2+ years in a Senior role.
- Excellent knowledge of the travel industry in general systems and processes.
- Manage workload to ensure all deadlines are met and work is completed to agreed standards.
- Good people skills.
- Ability to develop the following:
- Effective relationships both internally and externally.
- An appropriate team approach to strategy development and goal achievement.
- Team player.
- Able to communicate effectively both verbally and in writing, ensuring communications are clear and understood by recipients.
- Visible and seek to communicate at all levels of the company.
- Competitive, performance driven, and accepts the responsibility and accountability for the attainment of performance.
- Challenges existing systems and practices by thinking creatively and developing new ways to improve current methods.
- Speaks, writes, and presents effectively utilizing correct English grammar and sentence structure at all times.
- Maintains a high level of confidentiality at all times.
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Special Leave Benefits for Women
Child Care Benefits
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Performance Bonus
Required Skills
- Organizing and Planning
- Travel Writing
- Telephone Skills
- Attention to Detail
- Customer Service
- Time Management
- Reading Comprehension
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Unit 2B Cypress Gardens, Legazpi Village, Makati, Metro Manila, Philippines
- Industry
- Staffing / Recruiting
- Vacancy
- 2 openings
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About Conexus Staffing and Consultancy Solutions, Inc.
We believe that hiring the RIGHT people is key to any business success.
At Conexus Staffing and Consultancy Solutions, we provide your business with competent human resources by matching skills and talent to your middle and low level staffing requirements, crucial to your business success. We spearhead the recruitment cycle—from sourcing of candidates, resume screening, background checks, to interviews and short listing. Complementary to this is our wide range of training solutions in areas like customer service, English proficiency, and effective management, to name a few. We at Conexus take care of your staffing requirements so that you can focus more on your core business.
Our sister company, Optimus Executive Search Solutions, is a trusted name in executive search. Like them, we operate under the same core values of Best practice, Responsive, Integrity, Dynamic, Growth, and Engaged (BRIDGE). Like Optimus, we adhere to high quality standards in our professional practice. Conexus’ Board of Directors, core team of Consultants, and Board Advisers represent solid experience in the fields of finance, investment banking, sales and marketing particularly in the fast moving consumer goods sector, pharmaceutical, human resources management, general management, energy and infrastructure, retail and property management, information technology and recruitment consulting.