Customer Service Representative (CSR)
Concentrix
- Taguig, PhilippinesTaguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-02-02T16:00:00+00:00Job closed.
Job Description
What do CSRs do?
They provide information for the company's products and services, explain the company’s policies, take order requests, answer questions, resolve complaints, or even make sales in certain situations, such as encouraging customers to upgrade to better products, or services. This job is very important because CSRs are the ears and voices of the company.
Minimum Qualifications
- Highschool graduate with at least 6 months BPO experience
- Good English communication skills
- Willing to work on shifting schedule, including holidays and weekends
- Willing to be assigned in BGC, Taguig but recuitment process is in Makati\
We are looking for the next generation of specialists who:
- Enjoys customer interaction
- Have good comprehension skills
- Are knowledgeable in basic computer operations (Excell)
- Are passionate, eager to learn and have good problem skills
Perks and Benefits
Recruitment / Signing Bonus
Performance Bonus
Free Lunch or Snacks
Employee Discounts
Medical, Prescription, Dental, or Vision Plans
Medical / Health Insurance
Life Insurance
Required Skills
- Customer Service
- Technical Skills
- Communication Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Often
- Office Address
- Taguig, Metro Manila, Philippines
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About Concentrix
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.