Concentrix
Concentrix

Technical Support Representative | Taguig  

Concentrix

 
  • Makati, Philippines
    Buendia Ave, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 7 years ago

2017-06-29T19:15:08.424476+00:00
Job closed.

Job Description

This is a perfect opportunity for someone who knows how to have fun! Whether you're analytical or creative, tech savvy or a people person, college graduate or undergraduate, Concentrix provides an ideal opportunity to challenge yourself and succeed!

What do TSRs do?
They provide technical support to customers by:

  • identifying technical problems,
  • assisting customers to resolve computer-related glitches,
  • researching answers,
  • guiding customers through corrective steps,
  • or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services.

This job is very important because TSRs are the ears and voices of the company.

Minimum Qualifications

• High School graduates are welcome to apply
• Must have at least 6 months BPO experience
• Excellent English communication skills
• Willing to work on shifting schedule, including holidays and weekends
• Willing to be assigned in BGC, Taguig

We are looking for the next generation of specialists who:

  • Enjoys customer interaction
  • Have good comprehension skills
  • Are knowledgeable in basic computer operations
  • Are passionate, eager to learn and have good problem skills

Required Skills

  • Persuasion and Negotiation
  • Customer Service
  • Technical Skills

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's studies
Recruiter response to application
Sometimes
Office Address
Buendia Ave, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Website
https://www.concentrix.com

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About Concentrix

Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.

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