Technical Support Representative | Taguig

Concentrix

Is a verified Kalibrr employer

Preferred Educational Attainment
College
Posted
16 days ago
Application deadline
in 9 months
Recruiter responds
96% of the time
Recruiter last seen
2 hours ago
Industry
Business Process Outsourcing
Employment Type
Full time
Office Address
Buendia Ave, Makati, Metro Manila, Philippines
Required Skills
Persuasion and Negotiation
Customer Service
Technical Skills
Minimum Qualifications:
College

• High School graduates are welcome to apply
• Must have at least 6 months BPO experience
• Excellent English communication skills
• Willing to work on shifting schedule, including holidays and weekends
• Willing to be assigned in BGC, Taguig

We are looking for the next generation of specialists who:

  • Enjoys customer interaction
  • Have good comprehension skills
  • Are knowledgeable in basic computer operations
  • Are passionate, eager to learn and have good problem skills
Job Description

This is a perfect opportunity for someone who knows how to have fun! Whether you're analytical or creative, tech savvy or a people person, college graduate or undergraduate, Concentrix provides an ideal opportunity to challenge yourself and succeed!

What do TSRs do?
They provide technical support to customers by:

  • identifying technical problems,
  • assisting customers to resolve computer-related glitches,
  • researching answers,
  • guiding customers through corrective steps,
  • or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services.

This job is very important because TSRs are the ears and voices of the company.

Perks and Benefits
Other

As a new hire, the following perks are in store just for you:
* Above Industry pay
* Free Meal everyday
* Good Incentive program
* P10,000 Signing Bonus if hired for the Search Engine account

About Concentrix
CONCENTRIX is a wholly owned subsidiary and the global business services division of SYNNEX Corporation, a Fortune 500 Company with headquarters in Fremont, California. We are a global and independently branded company that focuses on providing outsourced business process services. Our company has over 30 years of expertise across a wide number of industry verticals including Automotive, Banking and Financial Services, Government and Public Sector, Healthcare and Pharmaceutical, Insurance, Media and Communications, Retail and eCommerce, Consumer Electronics, Technology, Travel, Transportation, and Tourism. In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Laguna, Bicol, Cagayan de Oro, and Davao. Now is the best time to join Concentrix as we look forward to our company's hyper growth status this year!


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