Technical Support Representative | Taguig

Concentrix

Posted 4 months ago and deadline of application is on 25 Aug
Recruiter was hiring 2 months ago

Job Description

This is a perfect opportunity for someone who knows how to have fun! Whether you're analytical or creative, tech savvy or a people person, college graduate or undergraduate, Concentrix provides an ideal opportunity to challenge yourself and succeed!

What do TSRs do?
They provide technical support to customers by:

  • identifying technical problems,
  • assisting customers to resolve computer-related glitches,
  • researching answers,
  • guiding customers through corrective steps,
  • or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services.

This job is very important because TSRs are the ears and voices of the company.

Minimum Qualifications

• High School graduates are welcome to apply
• Must have at least 6 months BPO experience
• Excellent English communication skills
• Willing to work on shifting schedule, including holidays and weekends
• Willing to be assigned in BGC, Taguig

We are looking for the next generation of specialists who:

  • Enjoys customer interaction
  • Have good comprehension skills
  • Are knowledgeable in basic computer operations
  • Are passionate, eager to learn and have good problem skills

Perks and Benefits

Other

As a new hire, the following perks are in store just for you:
* Above Industry pay
* Free Meal everyday
* Good Incentive program
* P10,000 Signing Bonus if hired for the Search Engine account

Required Skills

  • Persuasion and Negotiation
  • Customer Service
  • Technical Skills

Jobs Summary

Job level
Associate / Supervisor
Job category
Customer Service
Educational requirement
College
Recruiter response to application
Sometimes 
Office Address
Buendia Ave, Makati, Metro Manila, Philippines
Industry
Business Process Outsourcing
Website

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About Concentrix

CONCENTRIX is a wholly owned subsidiary and the global business services division of SYNNEX Corporation, a Fortune 500 Company with headquarters in Fremont, California. We are a global and independently branded company that focuses on providing outsourced business process services. Our company has over 30 years of expertise across a wide number of industry verticals including Automotive, Banking and Financial Services, Government and Public Sector, Healthcare and Pharmaceutical, Insurance, Media and Communications, Retail and eCommerce, Consumer Electronics, Technology, Travel, Transportation, and Tourism. In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Laguna, Bicol, Cagayan de Oro, and Davao. Now is the best time to join Concentrix as we look forward to our company's hyper growth status this year!
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