Technical Support Representative | Taguig
- Makati, Philippines
- Full time
This is a perfect opportunity for someone who knows how to have fun! Whether you're analytical or creative, tech savvy or a people person, college graduate or undergraduate, Concentrix provides an ideal opportunity to challenge yourself and succeed!
What do TSRs do?
They provide technical support to customers by:
- identifying technical problems,
- assisting customers to resolve computer-related glitches,
- researching answers,
- guiding customers through corrective steps,
- or even making sales in certain situations, such as encouraging customers to upgrade to better products, or services.
This job is very important because TSRs are the ears and voices of the company.
• High School graduates are welcome to apply
• Must have at least 6 months BPO experience
• Excellent English communication skills
• Willing to work on shifting schedule, including holidays and weekends
• Willing to be assigned in BGC, Taguig
We are looking for the next generation of specialists who:
- Enjoys customer interaction
- Have good comprehension skills
- Are knowledgeable in basic computer operations
- Are passionate, eager to learn and have good problem skills
Perks and Benefits
As a new hire, the following perks are in store just for you:
* Above Industry pay
* Free Meal everyday
* Good Incentive program
* P10,000 Signing Bonus if hired for the Search Engine account
- Persuasion and Negotiation
- Customer Service
- Technical Skills
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