Technical Support Specialist for Industrial Account
Concentrix
- Quezon City, PhilippinesUP-AyalaLand TechnoHub, Don Mariano Marcos Avenue, Quezon City, Metro Manila, Philippines, Quezon City, National Capital Region, PhilippinesQuezon CityNational Capital RegionPhilippinesPhilippines
- ₱22,000.00 - ₱26,000.00 / monthPHP220002600022000MONTH
- Full timeFULL_TIME
Expired 3 years ago
2020-12-24T07:16:11.624988+00:00Job closed.
Job Description
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilizing various Concentrix and client-based tools and applications for customer management and servicing
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
Minimum Qualifications
- Are at least a high school graduate
- Have an experience of at least six (6) months in the BPO industry
- Have excellent English communication skills
- Have working knowledge on computers
- Have good customer service, multi-tasking and problem-solving skills
- Are willing to work in shifting schedule
Perks and Benefits
Paid Holidays
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- UP-AyalaLand TechnoHub, Don Mariano Marcos Avenue, Quezon City, Metro Manila, Philippines
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About Concentrix
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.