Tech Support Expert
Concentrix
- Makati, PhilippinesUP-AyalaLand TechnoHub, Don Mariano Marcos Avenue, Quezon City, Metro Manila, Philippines, Makati, National Capital Region, PhilippinesMakatiNational Capital RegionPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job Description
In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we’re disrupting the professional services market. We are absolutely obsessed with making our clients’ businesses better. To make transformative changes, we bring together the brightest creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. We are looking for a Customer Care Specialist that shares this mind-set.
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Make that bold move today! Join Concentrix as a Customer Care Specialist!
As a Customer Care Specialist, you will deliver support to the customers and clients of the world’s biggest and best brands. You will also be responsible for;
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
• Paid training
• HMO Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and Advancement opportunities
• Competitive salary
• Monthly performance incentives
• Allowances
Join us in Concentrix and BE the Difference for the world’s best brands!
Minimum Qualifications
• At least high school graduate
• With at least 6 months call center experience
• Good English communication skills
• Working knowledge on computers
• Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Often
- Office Address
- Glorietta 5, Ayala Ave, 1225 Makati, Philippines