Loan Application Support Officer

Colcap Servicing Pty Ltd

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Metro Manila
  • 28,000.00 - 30,000.00 PHP / monthPHP28,000.0030,000.0028,000.00MONTH
  • Full time
Posted 19 days ago and deadline of application is on 8 Apr
Recruiter was hiring a day ago

Loan Application Support Officer

Colcap Servicing Pty Ltd

Job Description

The Application Support Officer is responsible for managing the day-to-day processing of application data entry, application documents and follow ups, including managing application records in the sales system and assisting the other areas in the Sales and operations departments.

Responsibilities :

  • Following up customer for the return of application and supporting documents
  • Responding to customer enquiries about their selected product and application and keeping accurate records of the enquiry
  • Accurate data entry of application information into database
  • Adherence to established processes
  • Maintains a focus on enhancing customer service skills and knowledge
  • Actioning other tasks or duties due to business exigencies or as deemed necessary by Management to achieve business goals

10k Signing Bonus

Minimum Qualifications

  • With Australian mortgage experience is an advantage
  • Experience with sales or customer service system and platform
  • Able to work a flexible schedule
  • Confident and clear communicator
  • Able to demonstrate experience of engaging in conversations and building relationships with clients at the highest level
  • Strong analytical and planning skills
  • Strong written and oral communication skills, including presentation skills
  • Excellent problem-solving skills
  • Excellent work ethic

Perks and Benefits

  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Paid Holidays Paid Holidays
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Recruitment / Signing Bonus Recruitment / Signing Bonus
  • Single Parent Leave Single Parent Leave
  • Special Leave Benefits for Women Special Leave Benefits for Women

Required Skills

  • Organizing and Planning
  • MS Office
  • Sales and Marketing Knowledge
  • Customer Service
  • Time Management
  • Critical Thinking
  • Communication Skills

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Taguig, Metro Manila, Philippines
Financial Services
2 openings

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About Colcap Servicing Pty Ltd

Colcap Servicing Pty Ltd is a branch of an Australian corporation based in Sydney, NSW founded in 2006. The company specializes in originating and servicing its white labelled mortgage offering with third party distributors as well as direct retail customers. The business has acquired and originated in excess of 3 billion AUD worth of assets over its history and provided financial products to more than 45,000 customers.
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