Account Management Associate
Coins.ph
- Pasig, PhilippinesUnionBank Plaza, Meralco Avenue, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 years ago
2021-11-12T16:00:00+00:00Job closed.
Job Description
What You Will Do
- Build trusted relationships with partners to align with overall company goals
- Facilitate successful on-boarding of new partners and establish key metrics of success
- Create plans that consider the partners’ goals and identify which relevant Coins products and services to offer to help them achieve their targets.
- Closely monitor partner activity to prevent potential disengagement or churn
- Ensure each partner is compliant to local and international regulatory standards followed by Coins.ph
- Schedule and facilitate regular calls to understand partner pain points and explore new opportunities
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Minimum Qualifications
Who You Are
- Bachelor's degree in Management, Finance, Business, or equivalent
- Excellent English communication skills in both verbal and written form
- Experience in delivering client-focused solutions based on customer needs
- Strong planning and analytical skills.
- Self-motivated and highly focused without needing close supervision
- Highly trustworthy and extremely organized.
- Flexible and able to adapt to a fast-paced environment
- Passionate about building a company from the ground up and creating lasting relationships with customers
- A track record of getting things done - drive, ownership and execution are core to our culture at Coins.ph
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- UnionBank Plaza, Meralco Avenue, San Antonio, Pasig, Metro Manila, Philippines
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About Coins.ph
At Coins.ph, we give people the freedom to use their money the way they want.
Over half of the population in South East Asia is un-served by traditional banks and left to transact in cash leaving them exposed to high remittance fees, high-interest loans, and unable to save, invest, or build credit. We believe that everyone deserves access to financial services regardless of having a bank account or credit card.
Coins.ph uses digital currency and mobile phones to increase accessibility and reduce the cost of driving financial services to customers - bridging the gap between the banks and the unbanked.
We are going to change the landscape of financial inclusion in Southeast Asia