Coins.ph

Customer Due Diligence Team Manager  

Coins.ph

 
  • Pasig, Philippines
    UnionBank Plaza, Meralco Avenue, San Antonio, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 5 Nov

Recruiter was hiring 9 hours ago

Job Description

What You Will Do

As a Team Manager under our Customer Due Diligence and Protection Group, you will play a key role in managing day-to-day activities as well as creating process improvements and efficiencies.

As Team Manager, you will:

  • Directly work with Group Head to develop and implement projects end to end.
  • Lead and ensure smooth execution and completion of key strategic initiatives for the Customer Due Diligence and Protection Group.
  • Develop strategies to improve performance and drive growth for the Group.
  • Work closely with the Group Head and Group team leads to solve problems and optimizing processes to meet Group KPIs.
  • Oversee and manage the Group's daily metrics, SLAs, and workflows and work with Group team leads to ensure optimal performance.
  • Collaborate with other functions including Engineering, Security, Customer Solutions, Marketing, and Business Development.

Minimum Qualifications

Who You Are

  • Graduate of Business Management, Entrepreneurship, Operations Management, or equivalent
  • Has a minimum of 5 years experience in Risk, Customer Due Diligence, and Operations or related field (experience in finance and/or tech is a plus)
  • Strong verbal and written communication skills in both English and Filipino
  • Highly-flexible, able to wear multiple hats, and thrives in a fast-paced work environment
  • Knowledgeable in Google Suite programs
  • Data-driven, thinks fast under pressure, and solves problems on the go without being overwhelmed
  • Trustworthy and able to protect confidential information with discretion
  • Meticulous, detail-oriented, and able to work quickly without supervision
  • Discreet and upholds customer privacy and confidential information
  • Has a track record for getting things done - drive, ownership, and execution is at the core of our culture

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Accounting and Finance
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
UnionBank Plaza, Meralco Avenue, San Antonio, Pasig, Metro Manila, Philippines
Vacancy
1 opening
Website
https://coins.ph/

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About Coins.ph

At Coins.ph, we give people the freedom to use their money the way they want. Over half of the population in South East Asia is un-served by traditional banks and left to transact in cash leaving them exposed to high remittance fees, high-interest loans, and unable to save, invest, or build credit. We believe that everyone deserves access to financial services regardless of having a bank account or credit card. Coins.ph uses digital currency and mobile phones to increase accessibility and reduce the cost of driving financial services to customers - bridging the gap between the banks and the unbanked. We are going to change the landscape of financial inclusion in Southeast Asia
Coins.phhttps://rec-data.kalibrr.com/www.kalibrr.com/logos/H93E5X3YHMTX7BU7DUERKXYLT8N788MDJJ4BHZLQ-606b111c.pngAt Coins.ph, we give people the freedom to use their money the way they want. Over half of the population in South East Asia is un-served by traditional banks and left to transact in cash leaving them exposed to high remittance fees, high-interest loans, and unable to save, invest, or build credit. We believe that everyone deserves access to financial services regardless of having a bank account or credit card. Coins.ph uses digital currency and mobile phones to increase accessibility and reduce the cost of driving financial services to customers - bridging the gap between the banks and the unbanked. We are going to change the landscape of financial inclusion in Southeast Asia

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