Customer Service Representative
Cognizant Technology Solutions Philippines Inc.
- Cebu City, PhilippinesCebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Expired 3 years ago
2021-08-21T08:15:54.609088+00:00Job closed.
Job Description
- Ensure on meeting daily KPIs
- Receiving end-user calls and the ability to provide excellent service
- Ensure order taking accuracy and upselling skills a plus
- Provide first level resolution
- Ticket creation / Categorization / Prioritization
Minimum Qualifications
- Finished at least 2nd year level of any course (Old curriculum) or Senior High graduates (New Curriculum)
- Good verbal and written communication skills
- 2-3months BPO exp is preferred
- Must have at least 20MBPS ISP.
- Willing to work on a shifting schedule
- Willing to work from home and onsite in Cebu
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Often
- Office Address
- Cebu City, Central Visayas, Philippines
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About Cognizant Technology Solutions Philippines Inc.
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant works to advance diversity and inclusion in its business and beyond, including its partnership with the LPGA Tour, which aims to make sports more inclusive at all levels around the globe.