Front Office Associates
Club Balai Isabel
- Talisay, PhilippinesTalisay, CALABARZON, Philippines, Talisay, Batangas, PhilippinesTalisayBatangasPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Communicate with reservations, housekeeping and maintenance departments to ensure prompt responses to guests' needs.
- Make reservations or appointments for guests who want to avail themselves of local entertainment or services.
- Answer guest calls and record details of each conversation for future follow-up.
- Meet and exceed guests' expectations by anticipating the services they might require and suggest local venues.
- Maintain constant communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure we're prepared for them.
- Report any accidents or injuries to officers in charge immediately.
Minimum Qualifications
- Customer Service Oriented
- Attentive
- Detail- oriented
Required Skills
- Organizing and Planning
- Persuasion and Negotiation
- Communication Skills
- Data Encoding / Data Entry
Preferred Courses
- Hospitality Management [Hotel & Restaurant Management]
- Tourism & Hospitality Management [Tourism Management]
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Talisay, CALABARZON, Philippines
About Club Balai Isabel
Club Balai Isabel is the fastest growing resort in Batangas. Right on the shores of the world-famous Lake Taal and across from its volcano is a place where you can relax, connect and be with nature. Club Balai Isabel offers options for an active lifestyle with all the comforts of city living. A mere fifteen minutes from the Tagaytay ridge, it offers an up-close and personal view of the lake and its world-famous volcano.
Our goal is to deliver WOW service to all our guests. Never a dull moment, we need competent and dynamic people to join our team and make us even better.