Deployed Philippines, Inc.

Client Support Analyst Level 1  

Deployed Philippines, Inc.

  • Pasig, Philippines
    San Miguel Avenue, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱50,000.00 - ₱60,000.00 / month
    PHP
    50,000
    60,000
    50,000
    MONTH
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 13 Nov

Recruiter was hiring 13 hours ago

Job Description

  • You will troubleshoot business and operational issues associated with the Körber Supply Chain K.Motion products
  • You will also troubleshoot Windows OS, SQL Server, SSR reports and other 3rd party vendor software.
  • You will interface with customer administrator and IT teams, project leaders, developers and implementors on support issues.
  • You will quantify issues and provide supporting data if issues are escalated to ERP Vendor, Körber Supply Chain, Vocollect, RF Hardware Provider, or other third parties
  • You will develop and mentor operations team members as Warehouse Management System (WMS) “Super Users” and Trainers on warehouse and distribution best practices with WMS

Minimum Qualifications

  • You have strong customer service skills and ability to multi-task
  • You have excellent listening, oral, and written communication skills with strong interpersonal skills
  • You have the ability to prioritize tasks and self-manage
  • You have strong analytical, communication, troubleshooting, and problem-solving skills
  • You have a BS/BA, Computer Science or equivalent degree
  • You have intermediate experience with IIS and MS SQL databases, queries and stored procedures
  • You have experience with Oracle PL/SQL
  • If you have experience with JavaScript or TypeScript, C# it’s a plus
  • You have familiarity with HTML/XML/JSON/OData
  • You have OS Experience: Windows Server 2012+ and Linux Oracle Linux + Visualization
  • You understand TCPIP/Ports, HTTPS, SMTP, DNS
  • You must be able to work a rotational on-call support and backup assistance for 24/7 coverage when needed.
  • You have 1-3 years technical customer support experience
  • You have warehouse Management Systems (WMS) expertise
  • You may have Labeling (Bartender or Loftware) experience
  • You may have reporting in MS SSRS experience
  • You may have experience or industry knowledge in supply chain management solutions a plus

Perks and Benefits

  • Work from HomeWork from Home
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Recruitment / Signing BonusRecruitment / Signing Bonus
  • Life InsuranceLife Insurance
  • FlexitimeFlexitime
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
San Miguel Avenue
Vacancy
1 opening
Website
https://deployedstaff.com/

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About Deployed Philippines, Inc.

Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering. We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level. If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.
Deployed Philippines, Inc.https://rec-data.kalibrr.com/logos/4ZPU2D65EKCLU6PL6VPVPZNJBGCEN2WNJYJ6EU67-5b8e143d.jpgDeployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering. We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level. If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.

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