Deployed Philippines, Inc.

Support Analyst  

Deployed Philippines, Inc.

  • Pasig, Philippines
    San Miguel Avenue, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 13 Nov

Recruiter was hiring 13 hours ago

Job Description

Job Responsibilities:

• Troubleshoot business and operational issues associated with the Warehouse Management System (WMS)

• Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Korber Supply Chain, Vocollect, RF Hardware Provider, Seagull Scientific, Business Objects, Loftware, or other third parties

• Manage the WMS environments and migration of configurations between environments

• Translate business requirements into technical design documents using Microsoft Visio, Word, Project and Excel

• Report changes in Dashboard, SSRS and Crystal Reports; such as modifying existing reports with additional search criteria or adding new search field elements, and creating new report pages for single tables or multiple tables using simple joins.

• Develop and mentor operations team members as WMS Super Users and Trainers on warehouse and distribution best practices with WMS

• WMS data administration including: new users, menus, locations, pick and put-away sequences, zone data, etc.

• SQL performance monitoring/index and query tuning

Minimum Qualifications

Requirements

  • BS/BA, Computer Science or equivalent degree
  • Intermediate to Advanced experience in databases (SQL/Oracle) queries and stored procedures
  • Strong analytical, communication, troubleshooting, and problem-solving skills
  • Strong customer service skills and ability to multi-task
  • Excellent listening, oral, and written communication skills with strong interpersonal skills
  • Ability to prioritize tasks and self-manage
  • Supply chain and distribution industry knowledge and experience
  • Expertise with interface technologies including TCP/IP Sockets, XML, Table-to-Table, etc.
  • Barcode scanning and RF hardware (Intermec, LXE, Motorola, Symbol)

Preferred:

  • 1-3 years technical customer support experience
  • Experience with computer programming and basic understanding of computer programming languages recommended
  • Warehouse Management Systems (WMS) expertise in Korber Supply Chain Software, RedPrairie (JDA), Manhattan Associates, SAP- WM, Oracle-WM, Accellos, Infor, etc.
  • Labeling (Bartender or Loftware) experience a plus
  • Reporting (Cognos, Business Objects, SSRS) experience a plus
  • Experience with network operating systems, wireless hardware configuration and setup, and/or reporting application tools are a plus
  • Experience or industry knowledge in supply chain management solutions a plus
  • Experience with Korber Supply Chain Software’s Advantage Platform and Advantage Applications a plus
  • Background in project management, solution and data-model design, configuration, and implementation of supply chain software solutions

Perks and Benefits

  • Work from HomeWork from Home
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • FlexitimeFlexitime
  • Performance BonusPerformance Bonus
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
0
Office Address
San Miguel Avenue
Vacancy
1 opening
Website
https://deployedstaff.com/

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About Deployed Philippines, Inc.

Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering. We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level. If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.
Deployed Philippines, Inc.https://rec-data.kalibrr.com/logos/4ZPU2D65EKCLU6PL6VPVPZNJBGCEN2WNJYJ6EU67-5b8e143d.jpgDeployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll. Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering. We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level. If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.

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