Underwriting Support Specialist
Deployed Philippines, Inc.
- Pasig, PhilippinesSan Miguel Avenue, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
We are seeking a highly motivated, goal orientated and results driven candidate who has a broad knowledge of the Insurance industry (preferably) to execute more on administrative tasks and data management for Underwriting. Progressively, can be trained to process referrals sent through from our Online Platform, liaise with Advisers, senior Underwriters and aligned Brokers. Has the capability to discuss and handle payments and queries directly from our customers over email, through our online portal and occasionally over the phone.
The successful candidate must be willing to be Trained to assist clients with policy inquiries especially with their renewals, MTAs, and help out in Customer Retention, as well as assess the support required and action any follow up’s.
A fast learner and adapts quickly to the process and system.
A brief induction and training program will ensure you have a broad knowledge of our technical solution, underwriting platform, and the industry generally.
Responsibilities
- Ensure all work is underwritten according to our Underwriter guidelines and authority levels
- Negotiate claims settlements with either claimants or their solicitors in line with local legislative and regulatory and procedural guidelines
- Coordinate complete administrative duties maintain trackers/spreadsheets for reference which is necessary for you and your team's success
- Be of assistance to the Lead Underwriter in processing new business, renewals, reviews, endorsements and cancellations in accordance with authority limits.
- Responds to email and call policy inquiries
- Manage reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices.
- Compile and distribute reports including Commission Payment Reports for our Advisers and aligned Brokers, and provide report summaries to executive management.
- Provide support to Advisers and aligned Brokers on use of our underwriting platform (overtime).
Minimum Qualifications
Requirements
- An ability to listen, digest information and report on it in a way that it can be processed by different audiences (stakeholders, lawyers, medical, financial etc)
- Has willingness and initiative to learn and assist the Lead/Senior Underwriter
- Fast Learner and has the ability to cope up with process updates.
- Strong administrative skills and an ability to effectively manage all aspects of each Underwriting inquiry.
- Excellent verbal and written communication skills.
- An ability to confidently handle sensitive, confidential information (such as commission payment reports).
- Experience using with Microsoft Excel is essential.
- Experience using Accounting and or Underwriting software preferred.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- San Miguel Avenue