IT Infra Support - Level 1
Deployed Philippines, Inc.
- Pasig, PhilippinesSan Miguel Avenue, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Duties and Responsibilities:
- Provides first line IT support by troubleshooting problems with computers, LAN, Network and server
- Follows and implements IT systems changes and maintenance according to defined standards
- Build and install PCs, software’s, wireless networks and peripheral devices (such as printers, scanners, mobile/smartphones) related to desktop infrastructure, in accordance with department standards.
- Provide assistance to our third party network managing service on their network procedures, setup, testing, etc.
- Responsible in Maintaining the conference/ meeting rooms open every morning and test all the devices (Mic, webcam, keyboard and mouse) are properly working every day.
- Computer Troubleshooting – Laptop desktop computers, printer, NUC, LAN, etc.
- Network Devices Troubleshooting including the wireless router, access point devices, biometrics, CCTV’s, and configuring VOIP phones.
- Internet Troubleshooting- Identify the slowdown and addressing the problem to the proper handlers.
- Provides advice and guidance to the management regarding incidents
- Responsible for maintaining all computer hardware to ensure proper working conditions and ensure the company is legally complying with licenses and warranties.
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
- Perform fieldworks in purchasing of computer and IT supplies (Situational).
- Proper inventory and registration of computers and other IT supplies.
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines.
Minimum Qualifications
Skills and Qualifications:
- Candidate must have a bachelor’s degree in IT, Computer Science or equivalent
- Preferably with 1-year related work experience
- Must have knowledge in server/network management and administration
- Must have experience in hardware and software troubleshooting
- Ability to manage and implement IT Infrastructure upgrade projects onboard
- Must have basic knowledge in switching and routing
- Should be willing to work on a rotation and shifting schedules
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- San Miguel Avenue
About Deployed Philippines, Inc.
Deployed Philippines Inc is a non traditional BPO company servicing New Zealand and Australian clients. We provide remote staffing services for Banking and Insurance, IT and communication, HR and payroll.
Our clients are small and medium sized businesses with specific needs. The company provide high quality solutions in diverse business areas. We focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through cost effective support, productivity and process reengineering.
We value all our employees and treat each role as important to the company. This type of relationship helps us achieve our goals and move to the next level.
If you are striving to reach your full potential and have good strong work ethics we are the company you are looking for.