B4B Solutions Inc.
B4B Solutions Inc.

Virtual Admin (Inbound & Outbound) | Australian Account  

B4B Solutions Inc.

 
  • Makati, Philippines
    Unit B, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2020-04-20T16:00:00+00:00
Job closed.

Job Description

CLEAR Corporate Solutions is seeking for Afterhours Consultant who will work with CLEAR’s client, an Australian-based labour hire firm. Our client helps companies in varied industries with managed labour and staffing solutions.

The role is to support our client’s Australian operations after the close of business hours, requiring efficient and sensitive management of inbound communication and liaising with internal staff, candidates and clients.

Daily tasks:

  • Liaise in a professional and timely manner with branch consultants
  • Contact and place candidates pursuant to branch consultants' requests
  • Communicate with the labour hire firm’s clients and branch consultants on job orders, absences, tardiness and replacement of candidates
  • Assist the labour hire firm’s clients with their job requests
  • Ensure the client’s database is always updated
  • Update clients on confirmed candidates and those requiring replacement
  • Create placements, update client cards and candidate cards
  • Do outbound call to look for available candidates to fill vacant orders
  • Cancel candidates per branch consultants' requests
  • Complete candidate confirmations for client rosters
  • Complete candidates' availability checks to assist branch consultants to prepare rosters
  • Respond to candidates’ pay queries.
  • Assess resumes and book interviews as required
  • Screen candidates to assess suitability for job orders
  • Conduct reference checks of candidates

Minimum Qualifications

  • Open to shifting schedule (mid or night shift - with Night Diff), working on weekends & holidays (paid holiday), covering teammate's shift
  • Proficient with MS Office applications, particularly Excel & Outlook
  • Strong phone handling skills
  • Fast learner and highly trainable

ESSENTIAL ATTRIBUTES

  • Proactive mindset
  • Excellent verbal and written communication skills, including email management
  • Highly trainable in new skills and software
  • Outstanding attention to detail
  • Ability to multitask and manage competing deadlines
  • Experience handling Australian account or awareness of Australian business culture
  • Flexibility to perform other relevant tasks as required by the client

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Record Keeping
  • Clerical Skills
  • Customer Service
  • Communication Skills

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Always
Office Address
6th Floor Lepanto Building, 8747 Paseo de Roxas
Industry
Business Process Outsourcing
Vacancy
2 openings
Website
http://www.adminpeople.com.au

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About B4B Solutions Inc.

B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia. We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives. Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from. We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people. A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.

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